
Niurka C.
Guest Services and Registration Manager

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About me
REALTOR® | Human Capital Management Consultant I
Education

Monroe College
-Bachelor's degree Accounting
Monroe College
2008 - 2009Associate's degree Business Administration and Management, General
Experience

Asphalt Green
Sept 2012 - Dec 2015Guest Services and Registration Manager● Recruited, hired, and trained a talented team focused on Asphalt Green's mission, values, and guiding principles● Enforced company policies by organizing staff meetings to communicate all program policies and protocols to members & staff● Organized staff meetings for my team and welcomed all departments in efforts to maintain a positive working relationship with all department managers and to build cross-functional teamwork● Enhanced staff and member experience by welcoming all feedback from members and staff in addressing and resolving pressing concerns, increasing staff morale● Ensured proper coverage of all shifts by creating a strategic monthly staff schedule that addressed vacation requests and unexpected events, eliminating snarl-ups previously caused by poor scheduling● Established strong protocols/procedures for reviewing, updating, and approving payrolls for all employees● Process credits, refunds, and check requests for all program cancellations● Completed and ensured all new hire I-9 forms followed regulations Show less

Sila Realty Trust, Inc.
Jan 2016 - Apr 2023HR/Payroll AdminHuman Resource● Maintain compliance with I-9 records and E-Verification requirements● Reconcile employee benefit data by analyzing insurance bills against employee elections to identify/flag any broker inconsistencies● Follow proper hiring procedures, completion of new hire paperwork, onboarding, and orientation● Facilitate the new staff onboarding process by gathering all the relevant materials to achieve new staff recruitment target● Uphold a cohesive work environment by training new staff on EEOC compliance to eliminate cases of employee discrimination & harassment● Perform various administrative duties, including organizing personnel folders and maintaining employee handbook acknowledgments● Assist employees with FMLA paperwork & make sure it gets submitted and processed. ● Maintain the company intranet with up-to-date documents & forms● Answer employees’ queries about HR & payroll related issues● Additional projects as assigned by the VP of Human CapitalPayroll● Ensure timeliness & thoroughness of payroll processing ● Review all timecard allocations and entries to ensure accuracy of time & pay on the final payroll ● Prepare & reconcile post payroll reports and submit to accounting● Oversee the staff 401(k) plan by preparing and uploading semi-monthly employee 401(k) contributions and performing the annual 401(k) employer match and profit share projections● Work alongside the accounting team and provide them with timely and accurate payroll reports, bi-monthly payroll allocations, and the weekly FSA tracking log updates to expedite the accounting process● Track and submit payment for charitable contributions deducted via payroll ● Prepare and uploading monthly stock distributions to payroll ● Maintain adjustment sheet to track any gross pay changes for payroll processing Show less

ADP
Aug 2023 - nowHuman Capital Management Implementation Consultant 1• Act as primary contact and project owner accountable for the successful Implementation of the clients’ selected modules including but not limited to Benefits, ACA, Recruitment, Performance, Onboarding etc.• Train and educate clients on Workforce Now system modules to include HR, Benefits, Recruitment, Onboarding, Performance and Compensation.• Assist clients with the implementation and setup of benefit plans to ensure compliance with ACA.• Configure yearly ACA for Health Compliance.• Collaborate with partner resources in time and attendance and Payroll to create the best design across all systems involved in the scope of the project.• Design and develop an implementation program which meets clients’ needs, based on critical thinking, project management, and forecasting. • Maintain open communication with other project specialists assigned to a specific account, ensuring client/account is successfully achieving tasks and goals within a specified timeline. • Maintain confidential files and documents, including but not limited to classified employee information and government documents. • Provide technical and hands-on support for clients during the implementation process.• Maintain up to date knowledge on ADP products ensuring clients are made aware of and trained on the latest updates. • Serve as a reliable resource to address challenges utilizing a solution-based approach.• Successfully able to meet and exceed all key performance metrics in an ever-changing, fast paced, and metrics driven environment. Show less

EXp Realty
Jan 2024 - Jun 2024Realtor
Real Broker
Jun 2024 - nowRealtor
Licenses & Certifications
- View certificate

Payroll Law
Pryor Learning Solutions | Fred Pryor Seminars | CareerTrackJun 2019 - View certificate

Talent Acquisition Stack-A-Bull
USF Corporate Training and Professional EducationAug 2022 - View certificate

SHRM Essentials of Human Resources
USF Corporate Training and Professional EducationMar 2022 
Real Estate Sales Associate
Florida Department of Business and Professional RegulationApr 2023
Languages
- spSpanish
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