Komal Singh

Experience

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  PNC

  Apr 2014 - May 2015

  Financial Sales Consultant

  • Acquired, retained, and expanded new and existing bank customer relationships by profiling customer needs and recommending best products and services• Opened accounts, handled teller transactions, sales/cross-sales bank products and services, and resolving complex customer service issues

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  M&T Bank

  May 2015 - Nov 2016

  Relationship Banker

  • Personally managed 200 HNI customers for daily banking transactions; received several regional awards for over achievement on business and revenue targets• Offered tailored advice to customers on different account options, home equities, investments to help them achieve their financial goals; consistently achieved highest scores regionally for overall customer satisfaction • Generated $1.2M in homes equities, the highest revenue generated in the last quarter for the branch

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  Export-Import Bank of the United States

  Nov 2016 - Nov 2017

  Business Analyst

  • Interviewed clients to elicit requirements and translate them into terms that development team can comprehend • Assisted with testing of systems, developing, and maintaining quality procedures, also ensuring that appropriate documentation like BRD, SRD, test plans is in place • Created test cases and used SQL queries to validate new features• Documented system testing issues and bugs via JIRA• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the future state requirements• Worked with development and testing teams to accomplish timely release objectives • Led scrum meetings as a scrum master to discuss project ongoing and bridging gap between team members, ensuring timely delivery of releases• Led UAT sessions with clients and gave user demos ensuring the full understanding of the enhancements• Implemented project lifecycle phases including requirements gathering, development, and quality assurance Show less

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  Bellese Technologies

  Jan 2018 - Mar 2019

  Business Analyst

  • Worked with the Center of Medicare and Medicaid Services (CMS) to gather requirements to understand their business needs• Facilitated scrum ceremonies to orchestrate agile practices using JIRA and Confluence• Managed user stories and bugs backlog in JIRA using the Kanban approach• Worked with developers to create API documentation using SwaggerHub• Constructed domain models based on the business requirements using MS Visio• Generated PostgreSQL and Redshift queries to extract data for data validation• Assisted the testing team to generate initial test case scenarios based on the business requirements Show less

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  The Clorox Company

  Apr 2019 - Mar 2021

  Product Manager

  • Led engineering team to define, build and launch new features, services, and products• Led the end to end process in building the in-house tech stack to launch the new direct-to-consumer (DTC) brand Objective and to support existing DTC brands• Created product roadmap and product strategy for brands like Objective, Stop Aging Now, Burt’s Bees, and Brita for digital experiences and solutions• Introduced the best product and engineering practices (like sprint planning, sprint retro, backlog grooming, and feature prioritization)• Collaborated with cross-functional stakeholders (like data, marketing (retention and acquisition), design) to launch free gift with purchase functionality and loyalty program to help increase the conversion rate and provide a better user experience Show less

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  KPMG US

  Mar 2021 - now

  • Lead developing and executing product strategies and roadmaps for clients, aligning them with their business objectives and market needs• Collaborate with clients to understand their product vision and gather requirements through workshops, interviews, and market research• Translate the client requirements into actionable product definitions and create detailed product specifications.• Conduct market research and competitive analysis to identify market trends, customer needs, and potential gaps in the market to inform product decisions and drive competitive differentiation.• Develop go-to-market strategies and support the launch of new products/services. Also, monitor product adoption and performance, gather user feedback, and help implement iterative improvements.• Provide guidance and recommendations to our clients on product management best practices, industry trends, and innovative approaches. Show less • Led the product roadmap and vision, while guiding the delivery teams• Oversee product development and enhancements and develop product strategies• Facilitated design thinking and product discovery workshops• Collaborated with UX designers, technical teams and business stakeholders in creating product backlogs• Supported SCRUM ceremonies and PI Plannings• Assisted in managing applications and products throughout their lifecycle, ensuring business relevance, adoption and continuous improvement Show less

  • Manager, Product Management

    Oct 2022 - now

  • Senior Consultant, Product Management

    Mar 2021 - Oct 2022