L Marshel Yopy Lakun

Experience

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  Kapuas Palace Hotel

  Jun 2000 - Apr 2002

  Waiter

  Give good service to guest in room service or Coffee shop, and often in charge as banquet staff to handle preparation - until finish when event held

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  Hotel Santika Pontianak

  Jan 2003 - Sept 2010

  Front Desk Agent

  join with Santika Group and working at Santika Hotel Pontianak pre Opening 2003, my position -started as a bellboy, i was responsible with clean and tidy concierge area, newspaper distribution and All Guest Luggage.-after 1 years, i was promoted to House Keeping as a room boy, i learn about House keeping for 1 year, my jobs are make sure room and area in my section cleaned.- promote to Front Office as Front Desk Agent on 2005 to 2010 in the same Hotel

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  Aston and Convention center Pontianak

  Sept 2010 - Nov 2012

  Front Office Supervisor

  as one of the pre opening team, i am honored be a part of one best Hotel in Pontianak.train and simulation for staff, making social activity around hotel area and also inside hotel to build sense of belonging and solid team.

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  Petro inti kalimantan

  Feb 2014 - Apr 2014

  Marketing coordinator

  on 2014, my responsible to gain many consument and branding our product, i have to makesure our marketer meet company target

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  Gardenia Resort and Spa, Pontianak Indonesia

  Sept 2015 - now

  Assistance Front Office Manager

  Ensure operational in Front Office running well, Controlling keys Production, concern with VVIP Guest, Making promo's to increase occupancy in weekday and maintain cooperation with taxi coordinator in airport, and also handling OTA, carry out the task which assigned from GM and delegate it to all staff.

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  Swiss-Belinn Singkawang

  Dec 2018 - now

  Asst Front Office Manager

  hospitality

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  Mahkota Hotel Singkawang

  Jan 2022 - May 2022

  Front Office Manager

  it nice to be important but important to be nice