Priscilla Giglio

Priscilla Giglio

Reservations Agent - Call Center

Followers of Priscilla Giglio2000 followers
location of Priscilla GiglioSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    BD | ESG, Regeneration and Sustainability | D&I

  • Education

    • ESPM Escola Superior de Propaganda e Marketing

      2004 - 2005
      MBA Marketing
    • Universidade Anhembi Morumbi

      2000 - 2003
      Bachelor Hospitality
  • Experience

    • Accor Hotels

      Jul 2000 - Dec 2000
      Reservations Agent - Call Center

       Telemarketing and Database

    • Hotel Mercure Apartments Times Square - Accor Hotels

      Dec 2000 - Jun 2003
      Bilingual Recepcionist

       Functions of the front-desk areas, night audit, reservations, groups and events, including development of processes, recruitment and training of new employees, in addition to general knowledge of all departments of the hotel

    • Hotel Mercure Executive One - Accor Hotels

      Jun 2003 - Feb 2005
      Sales Executive

      Responsible for sales at the hotel, making the management of major clients;Growth of 60% in output of the top ten hotel clients;Prospecting new markets, which were responsible for 10% of total production;Conquest the financial balance of the hotel, distributing profits to investors;Link between sales and operational team for the sales process, customer relations, strategic planning and actions;Presentation of results for investors and board of the company

    • Accor Hotels

      Feb 2005 - Jan 2006
      Account Manager Jr

      Prospecting, global negotiation, commercial actions, management and attention to customers of financial and pharmaceutical segment;Growth in 30% the production of the portfolio.

    • Sofitel Luxury Hotels and Resorts

      Jan 2006 - Feb 2009
      Latin America Sales Manager

       Responsible for 20% of the results of all Sofitel hotels in Latin America; Growth participation of South American market from 6% to 15%; Responsible for North America and Latin America markets, with planning, analysis, attention to existing customers and participation in major tourism fairs;  Management of the key accounts and the main travel agencies; Management the sales teams (30 people) of the hotels; Responsible for organizing events, publication in media, strategic alliances and partnerships, monitoring and completion of contracts; Development and implementation of sales campaigns and incentives for domestic public, call center and intermediaries (agents and tour operators); Annual strategic planning, preparing the annual pricing, equities sales and recruiting sales staff of the hotels in the region; Knowledge and involvement in the processes of pricing, revenue management and distribution. Show less

    • Posadas

      Feb 2009 - Dec 2009
      Sales and Promotional Manager South America

       Living in Mexico, being responsible for the South American hotel sales for the market; Responsible for marketing and promotion, organizing events, publication in media, strategic alliances and market analysis;  In charge of the Mexican market development by increasing sales and client portfolio in South America; Participation in the main national and international fairs; Annual strategic budget.

    • Development Dimensions International

      Sept 2010 - Nov 2017
      Sales Manager

      • Managing the growth and profitability of DDI’s Brazilian operations, responsable of 50% of the total Brazil sales revenue.• Promoting, selling, and managing organizational change, assessment and selection, training and development, and succession management programs and services throughout Brazil.• Managing multinational client accounts in different industries such as pharmaceutical, automotive manufacturing, service, etc.• Being part of the Global Talent pool for Country Manager, was responsible for colaborate in the design of the Brazil strategic plan, executing it through different roles in areas besides sales, such as marketing, HR, technology, project management, strategic consulting and delivery. Show less

    • Expedia, Inc.

      Nov 2017 - Oct 2020
      Area Manager

      Lead a commercial team responsible for the main hotel chains based in Brazil and the hotel portfolio for São Paulo market, the main one for the company. Being involved in the transformation of the plataform, adding value for partners, team and market in general.

    • Zertu Jardim

      Jan 2021 - now
      Entrepreneur

      * Instagram @zertu_jardim* Transforming the soil through Agroflorest* Regeneration * Consultative solutions that integrate business, people and nature* Events and camping* Slowliving

    • Nagy Consulting

      Sept 2021 - now
      Senior Consultant

      * People and Business Strategy* Culture * Headhunting* Development

    • Regenerosidade

      Jan 2024 - now
      Co-Founder

      www.regenerosidade.com.brRegeneração com GenerosidadeO ser humano atuando como parte da NaturezaQuer saber mais?Me manda uma mensagem e conversamos

  • Licenses & Certifications

    • Mindfulness Instructor (MBCT based 8 weeks program)

      Mindfulness Trainning Institute
      Jan 2019
    • Hogan Feedback Provider

      DDI | Development Dimensions International
      Jan 2013
    • Agile Project Management

      Mastertech
      Jul 2017
    • U.lab: Leading Change in Times of Disruption

      U.lab (MITx)
      Aug 2017
    • Targeted Selection Trainer and Program Manager Certification

      DDI | Development Dimensions International
      Oct 2010
    • Im:Ex Trainer Certification

      DDI | Development Dimensions International
      Jul 2010
    • Assessment Role-player and Evaluator

      DDI | Development Dimensions International
      Sept 2011
    • Finance for Non-Financial Managers

      Lynda.com
      Sept 2016
      View certificate certificate
  • Volunteer Experience

    • Mindfulness Instructor

      Issued by Educação para a Paz on Mar 2019
      Educação para a PazAssociated with Priscilla Giglio