Ray Alcantar

Experience

• 

  True Value Company

  Jun 1993 - Jun 1998

  Assistant Manager

  True Value’s family of retailers and associates are its foundation. In an age of retail chains and big boxes, we understood that customers still value quality products, exceptional service, expert advice, and a community presence. True Value is a company with a proud heritage of growth and success of independent retailers such as my families chain of stores known as Alcantar True Value Hardware stores in the Monterey County area. I am very fortunate to have had small family business experience, values, and ethics rooted in me since I was a young boy. • Performed daily opening and closing procedures for stores. • Provided exceptional and prompt service with quality products to all our clients • Ordered and received inventory on a weekly basis to keep in stocks. • Partnered with vendors to promote seasonal sales and warranty processes. • Prepared monthly accounts payable and receivable processes. • Evaluated sales results and implemented appropriate actions to achieve goals. • Set new product lines on sales floor thru planning and executing plan-o-gram change. • Networked with over twenty stores for support on any product and process concern. • Purchased inventory through warehouse, national vendors, and various trade shows. Show less

• 

  The Home Depot

  Jun 1998 - Jun 2003

  Operations Manager

  The Home Depot is the largest home improvement retailer in the United States. Our name, The Home Depot, says it all. We’ve created a one-stop shop to help our customers build a home. We couldn’t have done it without the culture and feeling of home and family among the associates in our stores, distribution centers and corporate office, a feeling that’s evident in everyday life at The Home Depot. In this role, I oversaw several sales centers with yearly sales ranging from $60 - $80 million. Successfully managed and was accountable for leading profitable operations of their store, executing the three focal points of the company’s retail strategy: customer service, in-stock, and store appearance.Responsibilities and key accountability15%-Effectively communicate and partner with District Management to drive company alignment, 15%-Analyze and interpret sales and financial reporting to asses opportunities and successes 10%-Conduct store walks to assess sales, service and profitability opportunities 20%-Facilitate weekly staff meetings to establish and implement store goals and objectives20%-Teach, coach and train operational processes, profitability, opportunities, and safety 20%-Support the implementation and monitoring of pilot programs and merchandising Show less

• 

  Target

  Feb 2003 - Mar 2007

  Executive Team Leader

  Target is one of the world’s most recognized brands and one of America’s leading retailers.When people say they love Target, they’re usually talking about visiting one of around 1800 stores. That positive & welcoming in-store experience is one of the things that sets the Target brand apart. And it’s made possible by the leaders who guide, train and support their teams. In this role, I oversaw the entire sales center with sales ranging from $52-$78 million. Responsibilities included opening and closing the store, recruiting and hiring teams, and creating a perfect customer experience for guests every day. Promoted a fun and friendly environment for team members. Guided the entire team with strong leadership to achieve sales goals and maintain budget controls. Supported with extensive training to help grow as an outstanding store executive leader and built strong vendor relationships with the worlds leading manufacturers. Show less

• 

  POOLCORP

  Mar 2007 - Sept 2014

  Sales Center Manager

  A PoolCorp Company. We are the world’s leading independent distributor of swimming pool supplies and outdoor landscape materials. Serving...• Builders and Landscapers• Independent retail stores• Professional Repair and Service companies• Contractors commercial and residentialAchievements Fortune 1000 company with exceptional shareholder returns over time◦ Named one of America’s Platinum 400 – the Best Big Companies by Forbes - Winner of Chairman’s Award 2012-2014◦ Named one of the Market’s 10 Best Stocks of the Last Decade (Tim Hanson, The Motley Fool) - Winner of Budget Beater Awards 2010-2014◦ Named one of the “Best Performing IPOs of the decade” by Forbes 2004 - Winner of Best Sales Performance in the Division 2010-2014Ray's performed duties•Supervise daily operations of a multi million dollar green industry sales center•Provide leadership and guidance on all sales activities•Provide exceptional and prompt service and superior products for our professional clients•Create a team culture that consistently drives pro business•Manage and prioritize daily work load for you and your team•Conduct regular team meetings, phone calls, and One-on-Ones•Recognize outstanding performers and mentor under performers•Manage the backend administrative processes•Analyze sales report data and make decisions based on trends and productivity metrics•Work with the recruiting team to screen and hire new team members•Partner with top industry vendors and manufacturers •Personalized relationships with clients through site visits and training events •Promote monthly sales, merchandise focus products, coordinate deliveries for our clients•Drive profitable sales by ensuring sales floor is stocked utilizing the right processes. Show less

• 

  SolarCity

  Nov 2014 - Oct 2016

  Regional Sales Manager

  At SolarCity our mission is to provide clean energy to families across the U.S. We are inspired to truly save the planet – one home or business at a time. Beyond a welcoming atmosphere, we also work together to create an extremely positive and inspiring culture that brings in top talent, keeps drive and motivation high, and makes everyone passionate about what they do.Ray's roles •Provide leadership and guidance on all sales activities•Create a team culture that consistently drives Premium business•Analyze sales report data and make decisions based on trends and productivity metrics•Manage and prioritize daily work load for you and your team•Conduct regular team meetings, phone calls, and One-on-Ones•Recognize outstanding performers and mentor those not delivering required targets•Manage the backend administrative processes to ensure job completion•Coach on software tools i.e. Salesforce, EdLite Sketchup, SolarBid, SolarWorks , and Zipline•Work with the recruiting team to screen and hire new team members•Partner with Channel Account Manager (CAM) to drive overall regional metrics•Meet with the RSD, Sales Operations, and Marketing team on lead volume and quality•Meet with ROMs to insure timely installation of your team’s solar projects•Prepare and coach qualified candidates to take on leadership roles•Spend 80% of your working time in the physical presence of your team members.Achievements Top Sales Representative in the StateTop Sales Representative in the DivisionTop Sales Representative in the NationTop Sales Team in the RegionTeam Elite 2016, Team Elite 2015, Triple Double Winner, Special guest TV appearances for entire companyCEO award for Most Valueable Team Show less

• 

  Tesla

  Jan 2016 - Oct 2016

  Tesla, Inc., designs, develops, manufactures and sells fully electric vehicles, and energy storage systems, as well as installs, operates and maintains solar and energy storage products. The Company operates through two segments: automotive, and energy generation with storage. They are a world known leader and innovator in renewable energy and transportation. Ray's role BUSINESS HEALTH·Ray collaborated with senior management for a shared understanding and vision of business needs and strategies·Demonstrated sales leadership by role playing and having an active coaching presence·Trained and developed team on sales and delivery mission·Coached and motivated team to meet assigned sales, delivery and productivity goals·Analyzed available reports and data to determine optimal business strategiesCUSTOMER EXPERIENCE·Ray was responsible for ensuring all employees provide best in class customer experience for every customer in Mexico City Call Center and outside sales. ·Managed customer escalations quickly and effectively·Empowered and guided employees through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Tesla’s missionEMPLOYEE ENGAGEMENT·Recruited, trained, and developed employees ensuring all positions are filled in a timely manner·Continually evaluated the performance of each employee and provide constant feedback to drive resultsACHIEVEMENTS·Companies 1st International Renewable Energy Sales Team·Companies 1st International Call Center·Companies 1st All Biligual Sales Team Show less Our mission is to provide clean energy to families across the U.S. and Mexico. We are inspired to truly save the planet – one home or business at a time. Beyond a welcoming atmosphere, we also work together to create an extremely positive and inspiring culture that brings in top talent, keeps drive and motivation high, and makes everyone passionate about what they do.Ray's roles •Provide leadership and guidance on all sales activities•Create a team culture that consistently drives Premium business•Analyze sales report data and make decisions based on trends and productivity metrics•Manage and prioritize daily work load for you and your team•Conduct regular team meetings, phone calls, and One-on-Ones•Recognize outstanding performers and mentor those not delivering required targets•Manage the backend administrative processes to ensure job completion•Coach on software tools i.e. Salesforce, EdLite Sketchup, SolarBid, SolarWorks , and Zipline•Work with the recruiting team to screen and hire new team members•Partner with Channel Account Manager (CAM) to drive overall regional metrics•Meet with the RSD, Sales Operations, and Marketing team on lead volume and quality•Meet with ROMs to insure timely installation of your team’s solar projects•Prepare and coach qualified candidates to take on leadership roles•Spend 80% of your working time in the physical presence of your team members Show less

  • Sales Manager

    May 2016 - Oct 2016

  • Senior Regional Sales Manager

    Jan 2016 - Oct 2016
• 

  Solaris Solar

  Oct 2016 - Jan 2018

  Sales Director

  Solaris is a clean energy provider. We make solar energy available to all homeowners including low income families. We simply provide our customers with a flat, wholesale rate, paying less then what they are currently paying with their current service provider.Ray´s roles· P&L responsibility for Mexico City·Lead and drive business strategies and plan across different functions·Business planning and multi-channel development initiatives· Growing our retail brand presence across California and Mexico City·Build a strong organization, culture and renewable energy vision ​·Build a robust demand generation and market strategy to achieve KPI and sales objectives·​Lead and deliver outstanding customer experience ·Establish, monitor and drive team targets and performance ·Hiring, mentoring and growing leaders across the company to build talent pool expansion in Mexico City·Establish and build strong partnership with both external business partners as well as internal key stakeholders across all functions and regions ​·Lead by example and inspire the team to develop themselves and achieve great results ·Drive operational excellence - lead the planning, implementation and follow up of operational initiatives including outbound events and sales networking activities ·Recognize and celebrate the wins and team success Show less

• 

  Sunbelt Rentals, Inc.

  Feb 2018 - Feb 2020

  Account Manager

  Our vision is built on providing uncommon responsiveness no matter where, no matter what. On supporting our customers with solutions that bring value to any project. From the small projects to the industrial giants. For the planned or for the unplanned.We're one of the largest equipment rental companies in North America with more than 800 locations. As we grow, our expertise, product range, and specialty solutions grow too. We're paving the way to serving our customers' many needs. That's the power of Sunbelt.As an Outside Sales Representative, Ray was responsible for generating profitable business from the range of equipment that the profit center specializes in. Ray developed his territory, implemented sales plans to grow business and maintained his current customer base, and helped build the national Sunbelt branding identity daily. Show less

• 

  Red-D-Arc Welderentals

  Apr 2021 - now

  Account Manager

  Red-D-Arc Welderentals™, an Airgas company, is the largest provider of welding and welding-related rental products and services in North America, with over 60,000 units in our fleet. Started in 1955, Red-D-Arc became an Airgas company in 1995 and currently offers rental welding-equipment through over 70 service centers in the United States, Canada, Mexico, the United Kingdom, Europe, and the Middle East, as well as through Airgas Construction Stores, and a dealer network that includes the Caribbean, Puerto Rico, Trinidad, Kazakhstan, and Australia. Show less

• 

  True Value Company

  Sept 2022 - May 2024

  Account Manager

  At True Value, we are passionate about the independent hardware store – the people who own and operate them – and the communities they serve.We never stop assessing our impact and developing innovative new ways to support our retailers’ independence, growth and profitability. We’re passionate. Focused. Driven to make a difference.We are the people who stand behind our retailers.