Michelle N.

Experience

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  Wireless/Communications

  Jan 1992 - Jan 1999

  Owner/Sales Manager/Marketing

  Managed a very successful wireless and paging small business company consisting a 15 person staff and sales teamIncreased annual revenue each year, increased over 9000 customers in wireless and paging#1 Agent out of 42 agents for consecutive yearsTop producing agent and sales person

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  Coastal Cellular Inc

  Apr 1992 - Sept 2000

  CEO/Owner

  Owner/marketing sales manager for agent for Cellular One and Metrocall paging.

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  TC Wireless Inc

  Mar 2000 - Oct 2001

  Business Account Executive

  Established and developed multiple business accounts, created corporate contracts for there companies.Achieved and exceed monthly sales quotes.Designed advertising for marketing campaigns. Serviced high net worth clients

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  Nextel Partners Inc

  Oct 2000 - Mar 2001

  Business Account Executive

  Outside sales for wireless communicationsServiced customers in the following fields: contractors, builders, realtors, small business clientsAchieved All Monthly sales quotes

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  Alltel Communications

  Jun 2002 - Dec 2002

  Retail Sales Manager

  Operated 3 stores in the Smithfield area, managed 13 person sales staff.Conducted interviews, training, and HR.Maintained monthly sales reports, while achieving high sale resultsProvided excellent customer service and resolved problems with clients.

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  Cingular Wireless, Inc

  Mar 2003 - Apr 2005

  Corporate Account Sales Executive

  Created and negotiated all Business and consumer contracts in regards to wireless service for individuals and corporate agreementsScheduled, coordinated and hosted all company events in the Business ArenaIncreased sales and revenue, achieved quotas, sales contest: Top Account Executive for many promotions for NC and SC for 2003, 2004, 2005.Top Business performer for Motorola Sales in December 2005.Acquired business accounts and maintain healthy strong relationshipsAccounts established and maintained Show less

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  AT&T

  Mar 2003 - now

  Conducts end to end project management of multiple large projects & manage sub components of a large program. Leads cross functional teams to complete projects or program deliverables within allotted timeline and budget. Identifies key internal/external stakeholders necessary for a project to be completed. Develops over all strategy for executives of high value projects. Defines scope creep, objectives, guides activities of a project team and delegates with possibale to achieve to common goal. develops detailed work plans, schedules, estimates, resource plans, and status reports. Conducts project management meetings to get results. Ensure to quality standards and reviews projects deliverables. Recommends and takes action to direct the analysis and solutions of major problems. Communicates with enterprise customers, clients, vendors, and leadership.. Show less Promote business accounts and bridge the gap with external affairs, government sales, and small business sales, global sales representatives across the US with 12 retail stores in Raleigh, Durham, and Chapel Hill. Coordinate and market all local events. Meet and exceed forecast and goals in my career, 110% of goal. Outstanding PEP year over year.Provide leadership to the market, training on business sales, mentoring, development, coaching and guidance of business sales. Develop and attain sales objectives for the area. Responsible for implementing policies and procedures specific to accounts. Attend B2B meetings; meet with top accounts (Cisco, Net App, Lenovo, and Tekelec). Resolve escalation issues quickly, establish table day events, chamber events and golf events.I am the top IRU manager for NC and SC from 2007 until present. My units and revenue exceeds over quota.Train and coach 12 retail stores for sales performance and guidanceCreating new ideas to implement a successful team. I feel Managing the present by creating the future is key to our company's success.Self educate to maintain a broad knowledge in wireless and data. Manage territories. Prepare and present executive presentations.Developed new accounts and relationships to drive the business. Effectively influences customer needs and provide solutions.Top accounts managed for employee business and communications: 225+ plus accounts created by me since 2007. Listed are some accounts I manage Show less

  • Lead Project Program Manager

    May 2017 - now

  • Senior Project Manager, North Carolina, WVA, VA

    Jan 2003 - now

  • Global Account Executive - Signature Client Group -

    Jan 2010 - Jul 2012

  • IRU Manager

    Aug 2007 - Dec 2010

  • Business Account Executive

    Mar 2003 - Apr 2006
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  Columbus Home Mortgage

  Aug 2005 - May 2006

  ABA National City / Loan Officer

  Complete loan applications, Run credit reports, review financial for clients for a home mortgageOriginator and processor of loansOrder appraisal, title, and home owners insuranceReview HUD's with clients and legal documentsBuild relationships with customers, realtors, and builders

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  First Horizon Home Loans

  Jun 2006 - Jul 2007

  Loan Officer

  Performed financials, income, credit, approve loans, verify proper compliance with investor guidelines.Order title, appraisals, discussed and resolved underwriting problems with files in order to close the loan. Attended closings with clients and attorney to review legal documents for approval. NC Commissioner banks license I-132823Work well with credit challenge clients whom need help with improving their credit and specialized in credit repair.Develop relationships with realtors, builders, and clients Develop relationships with builders for there clients financingResponsible for loans with alternative credit files in the Raleigh, Charlotte and Ashville Offices. Show less