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Marina Beckler

Marina Beckler

Office/Field Assistant

Followers of Marina Beckler419 followers
location of Marina BecklerOrlando, Florida, Birleşik Devletler

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  • Timeline

  • About me

    Learning Manager at Charles Schwab

  • Education

    • University of Central Florida

      -

    • University of Central Florida

      2007 - 2009
      Bachelor of Science (B.S.) Event Management

  • Experience

    • White Rose Entertainment

      Oct 2007 - Apr 2008
      Office/Field Assistant

      Met with clients, formatted contracts and reception schedules, set appointments.Assisted with set-up and break down of DJ equipment.Maintained communicated with guests throughout event.

    • Margaritaville

      Jun 2009 - May 2011
      Hostess

      Met, greeted, and sat customers. Answer questions from customers pertaining to Margaritaville and other venues on Universal Studios property.Train new hosts and servers about employer expectations and system operations.

    • Philadelphia Phillies/Clearwater Threshers

      Feb 2010 - Mar 2012
      Suite Attendant

      Greeted clients and attended to their requests. Set-up, maintained, and broke down luxury suites.Trained new suite attendants about event preperation, client interaction and company guidelines.

    • Orlando Magic

      Apr 2010 - May 2014
      Retail Representative

      Merchandise sales at Amway Center during Orlando Magic games. Assist customers with specific requests.Train new retail specialists about product information and retail systems.

    • The Ritz-Carlton Hotel Company LLC

      May 2011 - Jun 2013
      Guest Relations Coordinator

      Organize and develop special requests from guests with unique needs.Arrange with various departments clients' requests and anticipate needs of VIP guests and groups.Provide guests with any requested information regarding property amenities, services, and local areas of interest.

    • Charles Schwab

      Jun 2013 - Feb 2022
      Relationship Specialist

    • Taiber Kosmala and Associates, LLC

      Feb 2022 - Oct 2022
      Senior Client Operations Specialist

    • Charles Schwab

      Oct 2022 - now
      Learning Manager

  • Licenses & Certifications

    • ATD Master Trainer Certified

    • Association for Talent Development (ATD) Master Trainer™

      ATD CI - The ATD Certification Institute
      Jan 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Marina Beckler
      Pillar Award Charles Schwab Haz 2017 This award is given to an individual that exudes outstanding customer service. This individual has to be nominated by a manager and then is voted on.
    • Awarded to Marina Beckler
      Key Contributor Award -
    • Awarded to Marina Beckler
      Lightning Strike Jon McGavin, General Manager of The Ritz-Carlton Orlando, Grande Lakes A 'Lightning Strike' is an acknowledgement from the General Manager of The Ritz-Carlton for giving exceptional service. They are distributed when a Lady or Gentleman goes above and beyond to enliven the company's Gold Standards with a guest. This guest then writes a letter to the GM to acknowledge the work that has been done for them. I've received three thus far: January 2012, May 2012, October 2012.
    • Awarded to Marina Beckler
      Service Excellence Award -