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Hakan Mamuk

Hakan Mamuk

Followers of Hakan Mamuk1000 followers
location of Hakan MamukKellyville, New South Wales, Australia

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  • Timeline

  • About me

    Services Sales | Service Delivery | Customer Support | Operations

  • Education

    • Ödemiş Lisesi

      1989 - 1992
      Mathematics

    • Istanbul University

      1992 - 1997
      BSc. Electronics

    • Bahçeşehir Üniversitesi

      2009 - 2011
      Graduate Executive MBA

  • Experience

    • Ericsson

      Mar 2001 - Aug 2022

      • Customer Support Engagement Manager

        Jun 2017 - Aug 2022

      • Customer Network Support (CNS) Manager

        Oct 2010 - Jun 2017

      • Service Delivery Manager at Ericsson Turkey

        Jan 2008 - Oct 2010

      • Support Engineer

        Mar 2001 - Jan 2008

    • Ericsson Australia

      Aug 2022 - now
      Service Delivery Manager

  • Licenses & Certifications

    • ITIL Foundation

      AXELOS Global Best Practice
      Dec 2018

    • Senior Service Delivery Manager Certification

      Ericsson
      Nov 2015