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Meenal Gupta

Meenal Gupta

Customer Care Executive

Followers of Meenal Gupta9000 followers
location of Meenal GuptaPune, Maharashtra, India

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  • Timeline

  • Skills

    Employee engagement
    Team management
    Talent management
    Human resources
    Employee relations
    Management
    Recruiting
    Personnel management
    Crm
    Training
    Vendor management
    Mis
    Strategic hr
    Hr consulting
    Hris
    Performance appraisal
    Management information systems
    Hr policies
    Strategic human resource planning
    Interviews
    Employee benefits
    Recruitments
    Internet recruiting
    It recruitment
    Bpo
    Customer relationship management

  • About me

    An energetic HR professional with more than 11 yrs experience in the areas of HRM, Talent Engagement, PMS, and Talent Acquisition with reputed Organisations - TCS, BAGIC and Spectrum Consultants. I believe that nothing is more important about a job than how you feel about it and the contribution you make. Everyday is a learning, everyday is a new challenge; all that matters is the way you look at it. As I preach, so I practice...with a consistent record of excellence, I look forward to new challenges... Being a masters in marketing and Human Resources, I always focus on combining the two - HR and Marketing in whatever I do. As a highly people-oriented person, I believe if you can make the people around you happy, you'll be happy. Interests include Process Development, OD, Change Management, People Engagement, Innovations, Number crunching, Learning new technologies & ideas and above all training. :) :)

  • Education

    • St. Aloysius College, Pilibhit

      1999 - 2001
      Intermediate Maths

    • INDUS BUSINESS ACADEMY - IBA, BANGALORE

      2006 - 2008
      Master of Business Administration - MBA Human Resources Development A

    • Jitesh Vlog

      2001 - 2004
      Bachelor of Science (B.Sc.) Mathematics

  • Experience

    • Vodafone

      Oct 2004 - Mar 2006
      Customer Care Executive

      Inbound call-center

    • Infiniti Research Ltd.

      Apr 2007 - Jun 2007
      Management Intern

      Was a part of team dedicated for preparing an Online Search Engine called "technavio".Work included secondary research on various ICT vendors and content management for the portal

    • Toostep Consultancy Private Limited

      Aug 2007 - Jan 2008
      Management Intern

      Was the first exposure to Social Media Marketing.Profile included*Community Management*People Search*Content Management*Idea generation for increasing the activity on the platform

    • Spectrum Consultants India Private Limited

      Feb 2008 - Feb 2010

      Handled end to end temporary staffing and engagement for 2 big clients in IT and Hospitality Industry Handled permanent staffing for IT and Non-IT Clients... Did recruitment for Non IT Clients (India and Abroad)

      • Recruitment Executive

        Dec 2008 - Feb 2010

      • Consultant

        Aug 2008 - Dec 2008

      • Management Trainee

        Feb 2008 - Jul 2008

    • Tata Consultancy Services

      Jan 2010 - Apr 2014

      Employee Engagement, PMS, LMS, Reports, Dashboards, Induction, Exits, Events, Change Management, Business Transition Management. Also represented TCS HR for Diversity & Inclusion Workshops and Affirmative Action initiative in various forums. As a part of Recruitment Team at TCS, learnt on cost effective hiring channels, building talent pipeline, stakeholder management. Also managed Campus Hiring for the State and lead Employee Referral Program for Bangalore location.

      • HR Generalist

        Jan 2012 - Apr 2014

      • Talent Acquisition Group

        Jan 2010 - Dec 2011

    • Bajaj Allianz General Insurance

      Apr 2014 - Jun 2020

      Strategic HR Business Partner Role. Profile includes partnering with business in decision making and designing & driving key initiatives for Business Units. Performed the role of Corporate Business HR for Head Office. Profile included, manpower budgeting, supporting recruitment, onboarding (including CXOs), Induction Training across levels, Talent Engagement, Performance Management, Compliance, Year End Appraisals , Event Management (Townhalls, Open Houses, marathon etc.), Team Management, Separations, Received Excellence Award from CEO for generating cost effective employee engagement ideas and revamping the Engagement levels for Head Office.

      • Functional HRBP Lead - IT, Operations, Digital Marketing, Customer Service, Digital Sales, Travel

        Apr 2018 - Jun 2020

      • HR Manager Corporate Office

        Apr 2014 - Apr 2018

    • Bajaj Allianz General Insurance

      Aug 2021 - now

      Responsible to drive learning for Sales Functions, leveraging on Digital Platforms. Content Curation, creation and delivery are the key element of this role.

      • Lead Learning & Development

        Jun 2020 - now

      • GIGster - Project Economy

        Aug 2021 - now

    • Bajaj Allianz General Insurance

      -
      Associate Senior Manager Learning and Development

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Meenal Gupta
      CAPM Certification Training Upgrad Dec 2021
    • Awarded to Meenal Gupta
      MD & CEO Certificate of Appreciation Bajaj Allianz General Insurance Aug 2021 "It gives me immense pleasure in sharing the CEO Appreciation Certificate with you for the hard work, dedication and ownership you have shown in driving various learning interventions.Keep up the good work!" - Namita Nagar
    • Awarded to Meenal Gupta
      MD & CEO Certificate of Appreciation Bajaj Allianz General Insurance Sep 2020 "The way QIP KPI were managed for your functions or going all out in supporting the team in picking up from where you left off so seamlessly and in some cases sticking till the end on certain assignments when you had your own deadlines to be met in the new role, were all phenomenal. " - Nitin Cherian
    • Awarded to Meenal Gupta
      HR as a Business Partner SHRM Jan 2019