Umar Farooq

Experience

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  Al fahad Real estate

  Apr 2014 - Feb 2016

  Sales Executive/ Admin
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  Select Group UAE

  Jan 2017 - Oct 2018

  Inspection/Handover executive

  Meet & Greet customersAccompany customer to the apartment for inspectionShow around facilitiesComplete documentation, forms, etc.Answer queries and/or advise a customer whom to contactLiaise with H/O customer service/projects teamInspect the apartment units prior to the client handover visitOrganizing files alongside customer service duties to meet the needs of clients and visitorsManaging and Preparing documents required for Property registrationPreparing addendum to SPA whenever clients request any special changes as per approval.Ensure contracts are in compliance with legal, owner specifications, and government regulations. Show less

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  KAIZEN Asset Management Services

  Nov 2018 - Sept 2019

  Inspection/Handover Executive

  Coordinate with projects team and contractors to make sure that units are ready and match quality standards before completionInspect ready units along with the customer during home orientation in the final stages of handover and make sure that a detailed snagging is carried out and follow up with the contractors and consultants to see if the work is completed.Assist customers in final payments, Land registration/Transfer procedures.Handle all communications to customers by updating them on the completion dates, payment schedules, and project construction updates.Assist customers along with the maintenance and quality assurance team in defect liability periodAssist in Oqood creation in the Dubai Land Department online site for transfer of properties.Handle all DEWA related issues such as transfers, refunds and payments to customers Show less

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  Urban - Real Estate

  Oct 2019 - Oct 2022

  Field Agent

  Coordinate with stakeholders/Developers for requirements to access community/building/unitMaking report via using Advance Excel ,Tableau, JIRAPlan and prioritize daily tasks according to agreed timelinesArrange/coordinate entry permits for suppliersLiaise with the Developers, Owners, and Tenant in terms of negotiationsMaintain the general filing system and file all correspondenceAdvertising and filling vacanciesCollect data on communities.Deal with emergencies for tenants for the over due of utilities and connections (DEWA, EJARI, Dubai Land Department)Assisting the operations and leasing department with the cheque collections and all the admin related workReport/highlight any operational obstacles and provide solutions to achieve greater efficiencyEvaluation and feedback on overall experience with suppliers/service providers.Quality check 3rd party suppliers work.Troubleshooting issues with properties when required. Show less

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  Provident Real Estate

  Oct 2022 - now

  Project Supervisor

  Overlooking the efficient management and operation of real estate properties. Responsible for overseeing multiple properties within a portfolio, Ensuring that each property operates smoothly, meets regulatory standards, and delivers exceptional service to Owners or residents. Being a professional with a blend of managerial, administrative, and interpersonal skills to effectively handle day-to-day operations, resolve issues promptly, and maintain Developers/Owners satisfaction.