
Yael Malul
Medical Receptionist

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About me
Nurse Manager at Penn Medicine, University of Pennsylvania Health System
Education

Thomas Jefferson University
2018 - 2021Master of Science in Nursing (MSN) Adult-Gerontology Acute Care Nurse Practitioner 4.0Clinical Placements:• Outpatient Oncology: Multiple Myeloma, Head & Neck Cancer, & Lung Cancer• Inpatient Oncology• Inpatient Palliative Care

Rutgers University
2006 - 2011Bachelor of Arts (BA) Psychology 3.98Activities and Societies: Rutgers Jewish Xperience, Hadassah Leadership Academy, Rutgers Hillel I acted as an undergraduate teaching assistant for several courses, including Personality Psychology, Abnormal Psychology, and Conditioning and Learning. I also served as the President of the Student Board for Rutgers Jewish Xperience, where I organized educational and social events for students.

Thomas Jefferson University
2015 - 2016Bachelor of Science (BSN) Registered Nursing/Registered Nurse 3.95Activities and Societies: Jefferson Center for Interprofessional Education (JCIPE), Curriculum Committee, Student Nurses Association of Pennsylvania (SNAP) While working as a research assistant, I administered surveys in oncology, hematology, and family medicine clinics to assess the quality of teamwork among providers. I also provided student input on proposed changes to the Jefferson College of Nursing curriculum. Lastly, I helped organize a panel of nurses to discuss their transition from school to professional practice.
Experience

Westside Family Medicine
Sept 2011 - May 2012Medical Receptionist• Performed administrative tasks such as authorizing prescriptions and processing referrals• Trained 3 new employees with regard to practice’s policies and electronic medical record software

Center of Alcohol Studies
Sept 2012 - Sept 2014Research Assistant• Handled animals, administered anesthesia, collected blood serum samples for analysis• Recorded and analyzed data using Excel and SYSTAT programs• Published a manuscript on the effects of social interaction on rodent drinking behavior• Award: Best Poster in Animal Research

Mercy Diagnostics
Jan 2013 - Jan 2015Account Manager• Trained 100+ medical offices on phlebotomy procedures, software, and laboratory policies• Provided ongoing support for 40-50 medical offices through weekly phone calls and monthly visits• Collaborated with the laboratory, IT, and sales departments to ensure client satisfaction • Developed educational materials and specialized requisitions for clients• Prepared 5 incoming employees for their roles as account managers

Penn Medicine, University of Pennsylvania Health System
Aug 2016 - now•Oversee the daily operations of a clinical research department spanning outpatient and inpatient units across three different locations and over 200 active research protocols•Lead a team of 30+ professionals including nurse practitioners, nurses, medical technicians, patient service coordinators, research bio-nutrition manager, registered dietitian, food service workers, exercise physiologist, and cardiac sonographer. Recruit and oversee onboarding for all positions•Collaborate with clinical research teams to facilitate study start-up and provide education on services provided•Align stakeholders and strategically plan for the future of the department Show less • Acted as Charge Nurse during the early phases of the COVID19 pandemic• Collaborated with research professionals across the organization to execute the enrollment of thousands of participants in “Seroepidemiology of SARS-CoV-2 in Healthcare Workers” study over a few-month period• Participated in unit decision-making and disseminated information to staff as Unit Council Secretary• Monitored compliance and educated staff in the role of Regulatory Readiness Champion• Co-authored hospital policy on peripheral IV considerations for research participants• Created an educational flyer on USP 800 that was utilized in all 13 infusion sites at Penn Medicine• Presented CHPS's outpatient CAR T-cell administration practices at the Cellicon Valley conference Show less
Nurse Manager at The Center for Human Phenomic Science (CHPS)
Sept 2021 - nowClinical Nurse III at The Center for Human Phenomic Science (CHPS)
Aug 2018 - Sept 2021Clinical Nurse II on Rhoads 3 - Medical Oncology Unit
Aug 2016 - Aug 2018
Licenses & Certifications

Registered Nurse Licensure
Pennsylvania Department of StateOct 2023
Registered Nurse Licensure
New Jersey Board of NursingMay 2023
Good Clinical Practice
CITI Program, A Division of BRANYSept 2024
Oncology Certified Nurse
Oncology Nursing Certification CorporationJan 2023
Biomedical Research
CITI Program, A Division of BRANYNov 2018
Adult-Gerontology Acute Care Nurse Practitioner (AGACNP-BC)
American Nurses Credentialing CenterJan 2022
Basic Life Support for Healthcare Providers
American Heart Association | American Stroke AssociationJul 2024
Chemotherapy and Immunotherapy Provider
Oncology Nursing SocietyApr 2024
Advanced Cardiovascular Life Support
American Heart AssociationAug 2024
Honors & Awards
- Awarded to Yael MalulJefferson College of Nursing (JCN) Scholarship Thomas Jefferson University 2015 Merit scholarship
- Awarded to Yael MalulLouis Fishman Memorial Support Fund Rutgers University - Jewish Studies Department 2011 Award for community involvement and academic excellence
- Awarded to Yael MalulScarlet Scholarship Rutgers University 2011 Four-year merit scholarship
- Awarded to Yael MalulEdward J. Bloustein Distinguished Scholar New Jersey Higher Education Student Assistance Authority 2006 Award given to high-achieving high school students in New Jersey
Volunteer Experience
MarCom Committee Member
Issued by International Association of Clinical Research Nurses (IACRN) on Nov 2022
Associated with Yael MalulFellow
Issued by Uri L'Tzedek on Jun 2011
Associated with Yael MalulMentor
Issued by Rutgers Graduate School of Applied and Professional Psychology on Sept 2010
Associated with Yael MalulMentor
Issued by Project Supportive Parent Aide Network (SPAN) on Sept 2008
Associated with Yael Malul
Languages
- enEnglish
- heHebrew
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