Arvind Mali

Experience

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  Amplify Mindware Pvt. Ltd.

  Jan 2006 - Jan 2008

  System Admin

  • Installation, Configuration, Administration & Troubleshooting of Linux & windows OS.• Active Directory Administration: Creating and maintaining domain users, mailbox & Groups account, Managing User Profiles and Home Folders, Controlling Access by Delegating Administrative Control of Active Directory Objects, Applying Group Policy.• Managing file server.• Handling DNS, DHCP and providing backup & recovery solutions.• Antivirus and Patch management for all Desktop systems.• Supporting Corporate training Programs for Application installation, configuration & troubleshooting like IBM Web sphere, IBM DB2(server & client), MySQL, JDK, Tomcat, Software testing tools. Show less

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  Wipro Ltd.

  Jan 2008 - Jan 2011

  Sr. Engineer - Mail Management

  • Managing Exchange databases and troubleshooting database related issues in Exchange.• Working knowledge on Exchange tools like EXMERGE, PFDAVADMIN, ESEUTIL and ISINTEG. • Building & configuring new physical and virtual servers• Handling BlackBerry Handheld related issues.• Exchange database maintenance, Mail Queue management & Mail routing management.• Using Proof Point for SPAM filtering and other e-mail security purpose.• Creation of Conference Rooms and delegation, troubleshooting calendar related issues.• Managing Active Directory in windows server 2003 environment. • Worked on AD tools like Ntdsutil, ADModify, ADRestore, ADSI Edit & LDP.exe.• Performed RCA for high severity issues as per the request.• Performing daily monitoring & maintenance in exchange server 2003 cluster installed on Dell Server along with Dell Power Vault MD 3000 storage. Show less

• 

  Cognizant

  Feb 2011 - Dec 2023

  Delivered extended leadership and technical guidance to the global teams such as Workplace and collaboration services(M365 - Exchange online, MS Teams, SharePoint online), Client engineering, Windows Server infrastructure, Database, IT Operations, and effectively managed escalations.Established uniform global practices in the implementation and enhancement of operational standards, policies, and procedures.Managed infrastructure budgeting, capacity planning, and implementing business continuity measures. By effectively managing change and fostering employee adoption, I drove company-wide modernization efforts. Furthermore, I maintained relationships with stakeholders, clients & contributing to overall organizational success. Show less Led the team of 10 member to support hybrid Windows server infrastructure which included Exchange server, Office 365, VMware and Print & file services in 24X7 support environment. Actively worked to identify improvement areas. Developed and proposed effective solutions.Successfully implemented the right solutions to drive improvements. Appreciated by client and management.• Email tracking on Exchange server and SPAM filtering system – Postini and Mailgate.• Working on Public folder restoration and troubleshooting of mailbox, Public folder corruption related issues.• Working knowledge of Exchange Powershell.• Responsible for complete windows server administration and management including file servers, print queue management, performance issue with application servers, disk space addition related issues on VMware and SCOM 2007 management.• Taking care of complete windows security patching process for more than 1500 windows servers using third party tool of Lumension. This includes production and non-production servers patching with Core servers like Exchange server, AD servers, MS Lync servers and sharepoint servers. • Managing the Certificate renewal process for all Windows servers.• Taking care of netbackup client issues on all Windows servers Show less

  • Senior Manager Projects

    Dec 2021 - Dec 2023

  • Team Lead

    Feb 2011 - Feb 2023
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  Bühler Group

  Dec 2023 - now

  Workplace & Collaboration Services Lead