Neha Tyagi

Experience

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  Tech Mahindra (formerly Mahindra Satyam)

  Aug 2008 - Mar 2010

  Business Analyst

  Undertook internal business processes automation (of Finance & Corporate Services; ‘Procurement to Pay Cycle’ of the services sought by the organization from Vendors) using Software Development Life Cycle (SDLC) within agreed time and quality. Enhancements, improvisation & maintenance of shared services platform applications, for modules such as, Contract Services, Utilities and Cab Billing. Additionally, managed Facilities Management System, Inventory Management, Asset Tracking & Reconciliation & eProcurement applications (applications built to facilitate virtual management of assets, held by the company). Show less

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  Adobe Systems

  May 2010 - Jul 2012

  Prerelease Program Associate II

  Led and managed, multiple beta, pre-production and preview programs (English and Localized languages) for Adobe products within Scrum framework and aligned them with product release imperatives (Concept to Release Candidate Declare phase of Adobe Product Lifecycle).

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  First Data Corporation

  Mar 2013 - Nov 2017

  Client Delivery Manager

  Act as a point of contact for First Data EMEA Acquiring partners/clients (First Data Joint Ventures with banks) and manage the client relationship. Responsible for advising and guiding the clients in defining their requirements for business and system change and working closely with Project Managers, onshore/offshore Acquiring Projects delivery and operations teams. Gain customer confidence and trust by ensuring they are kept fully up-to-date on changes in progress and projects are delivered as effectively and efficiently as possible in line with agreed scope and expectations. Show less

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  Worldpay

  Oct 2018 - now

  • Senior Implementation Manager

    Apr 2021 - now

  • Implementation Manager

    Oct 2018 - Apr 2021