John B.

Experience

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  Global Reciprocal Colleges

  May 2018 - Mar 2019

  Administrative Assistant

  • Answered phones and greeted visitors.• Scheduled appointments and maintained calendars.• Scheduled and coordinated staff and other meetings.• Took notes and minutes in meetings.• Was a point of contact for a range of staff and external stakeholders.• Wrote and issued emails to teams and departments on behalf of teams or senior staff• Found ways to improve administrative processes

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  VXI Global Solutions

  Apr 2019 - Oct 2020

  Customer Service Representative

  • Resolved customer complaints via phone• Used telephones to reach out to customers and verify account information.• Greeted customers warmly and ascertained problem or reason for calling.• Assisted with placement of orders, refunds, or exchanges.• Advised on company information.• Took payment information and other pertinent information such as addresses and phone numbers.• Placed or cancelled orders.• Answered questions about warranties or terms of sale.

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  Company Confidential

  Nov 2020 - Feb 2021

  Talent Acquisition

  •Sourced resumes of qualified candidates for specific job orders, used job boards, applicant tracking systems, company websites, etc.•Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements; documented these interviews.•Set up interviews between candidates and hiring managers.•Was involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. Show less

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  Eliassen Group

  Feb 2021 - Feb 2022

  Technical Recruiter

  • Sourced resumes of qualified candidates for specific IT job orders, using job boards, applicant tracking systems, company websites, etc.• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Set up interviews between candidates and hiring managers.• Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.• Pre-screened candidates for job positions for Programmers & Developers, Analysts, IT Support Staff, Data Science & Engineering professionals etc.Eliassen Group has been driving the success of our clients, consultants, and employees within Technology Staffing and Consulting Services since 1989. For over 25 years, we have been at the forefront of innovation by uniting talented people and quality solutions within successful companies to help them attain their business objectives. Our solution oriented approach to understanding your needs ensures that we identify and represent the best possible talent available in the market, personally selected and matched to your requirements by our highly-tenured, extraordinarily capable recruiting team. Our consulting divisions include expertise focused on Agile, Big Data, Biometrics & Data Solutions, Creative Services, Government Services, Life Sciences and Workforce Management. Eliassen Group is privately held and headquartered in Reading, MA. Show less

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  SCIGON

  Mar 2023 - now

  Technical Recruiter

  • Sourced resumes of qualified candidates for specific IT job orders, using job boards, applicant tracking systems, company websites, etc.• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Set up interviews between candidates and hiring managers.• Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.• Pre-screened candidates for job positions for Programmers & Developers, Analysts, IT Support Staff, Data Science & Engineering professionals etc. Show less