Oliver Huggins

Experience

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  Coconut Cafe/Royal Golf Bar

  Oct 1990 - Sept 2002

  Owner/Manager

  Business activities: Taking responsibility for the business performance of the restaurant. Analyzing and planning restaurant sales levels and profitability. Organizing marketing activities, such as promotional events and discount schemes. Analyzing staff performance and hours, food and beverage control and sales. Creating and executing plans for sales, profit and staff development. Setting and executing plan budgets effectively Planning and coordinating menus.Front-of-house: Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them with feedback. Responding to customer complaints. Ensuring that all employees adhere to the company's uniform standards. Meeting and greeting customers and organizing table reservations. Advising customers on menu and wine choice. Recruiting, training and motivating staff. Organizing and supervising the shifts of kitchen, waiting and cleaning staff.Housekeeping: Maintaining high standards of quality control, hygiene, and health and safety. Checking stock levels and ordering supplies. Preparing cash drawers and providing petty cash as required. Helping in any area of the restaurant when circumstances dictate. Show less

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  Royal Beach Casino

  Feb 2004 - now

  Food and Beverage Manager