Maria Shaji

Experience

• 

  U&I Trust

  Aug 2018 - May 2021

  Team Leader and Communications Intern
• 

  Saks Fifth Avenue

  Nov 2020 - Aug 2022

  Internal Communication Specialist

  Cross-Functional Liaison: Facilitated seamless communication between various departments, ensuring alignment of organizational goals and enhancing overall operational efficiency.Payroll Process Optimizer: Streamlined payroll procedures, collaborating closely with finance to ensure accurate and timely compensation for all employees. Implemented new systems to improve payroll accuracy and reporting.L&D Program Coordinator: Spearheaded the development and execution of Learning & Development initiatives. Organized training sessions, workshops, and e-learning modules to foster employee growth and skill enhancement.Internal Communications Strategist: Crafted and disseminated company-wide communications, including newsletters, policy updates, and organizational announcements. Developed strategies to improve employee engagement and information flow.Key skills: Internal communications, HR operations, payroll management, learning & development, employee engagement, cross-departmental collaboration, HRIS management, policy implementation, organizational development Show less

• 

  Aspire For Her

  Sept 2021 - Dec 2023

  Social Media Assistant

  Dynamic Content Creator: Produced engaging multimedia content for various social platforms, amplifying Aspire for Her's mission of women's empowerment. Crafted compelling narratives that resonated with our target audience and increased follower engagement by 40%.Event Host & Presenter: Facilitated online workshops, webinars, and live Q&A sessions, showcasing strong public speaking skills. Represented Aspire for Her at virtual conferences, effectively communicating our initiatives to diverse audiences.Soft Skills Trainer: Developed and delivered training modules on communication, leadership, and personal branding for program participants. Created interactive online content to enhance skill-building in a virtual environment.Versatile Writer: Authored blog posts, newsletters, and social media copy that aligned with Aspire for Her's voice and values. Contributed to grant proposals and impact reports, highlighting the organization's achievements.Community Engagement Specialist: Fostered an active online community, moderating discussions and responding to inquiries. Implemented strategies that increased user-generated content and community participation by 50%.Key skills: Social media management, content creation, public speaking, event hosting, training & facilitation, copywriting, community building, women's empowerment advocacy Show less

• 

  Frog Social

  Nov 2022 - Mar 2023

  Communication and Marketing Intern

  Digital Marketing Strategist: Assisted in developing and implementing social media campaigns for diverse clients. Conducted market research to identify trends and optimize content strategies.Sales Support Specialist: Collaborated with the sales team to create compelling pitch decks and proposals. Participated in client meetings, gaining valuable insights into the B2B sales process in the digital.Analytics and Reporting: Assisted in gathering and analyzing social media metrics. Prepared performance reports for clients, showcasing campaign results and ROI.Client Relations: Supported account managers in day-to-day client communications. Helped manage client expectations and ensured timely delivery of promised deliverables.Key skills: Social media marketing, B2B sales support, content creation, data analysis, client relations, digital marketing tools, time management, adaptability Show less

• 

  Harvey Nichols

  Oct 2023 - Dec 2023

  Brand Specialist

  Visual Storytelling Expert: Designed and implemented captivating in-store displays and window installations, showcasing luxury brands' latest collections. Elevated the shopping experience through strategic product placement and thematic presentations.Customer Experience Enhancer: Developed innovative ways to engage high-end clientele, creating immersive brand experiences that translated into increased dwell time and sales. Organized exclusive in-store events to foster customer loyalty.Brand Communication Strategist: Crafted cohesive brand messages across multiple touchpoints, ensuring consistency between physical displays and digital platforms. Collaborated with marketing teams to align visual merchandising with ongoing campaigns.Trend Interpreter: Stayed ahead of luxury fashion and lifestyle trends, translating them into visually striking and commercially effective displays. Provided insights to buying teams on customer preferences and emerging styles.Key skills: Visual merchandising, luxury retail, brand alignment, customer engagement, trend forecasting, space planning, cross-departmental collaboration, visual communication Show less

• 

  TAG Heuer

  Apr 2024 - now

  Experience Expert

  Luxury Client Advisor: Curating premium experiences for high-net-worth individuals. Expertise in Swiss timepieces, horological complications, and limited editions.Revenue Driver & Brand Champion: Consistently exceeding sales targets. Passionate advocate for TagHeuer's heritage, innovation, and precision engineering.Customer Insights Analyst: Leveraging CRM tools to track preferences and purchasing patterns. Providing valuable market feedback to HQ for product development and marketing strategies.Omnichannel Retail Professional: Seamlessly bridging in-store and digital experiences. Proficient in clienteling, virtual consultations, and social selling techniques.Key skills: Luxury retail, customer relationship management, upselling, product knowledge, sales analytics, visual merchandising, inventory management, competitive landscape analysis Show less