Engr. Joe Frank, R.Engr(B.Eng, M.Eng, MScFE, MSc,MNSE,MIEEE)

Experience

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  Union Bank of Nigeria

  Sept 2009 - Jul 2012

  System Administrator

  • Responsible for installation, maintenance services• Supporting users• Network administrators• Management of the daily data backup• Attending to Customer’s enquiries• Account Opening, Operation, & Closure in the Operations Unit of the Bank•Responsible for the maintenance, configuration, and reliable operation of computer systems,network servers, and virtualization• Install and upgrade computer components and software, manage virtual servers, and integrateautomation processes• Troubleshoot hardware and software errors by running diagnostics, documenting problems andresolutions, prioritizing problems, and assessing impact of issues• Provide documentation and technical specifications to IT staff for planning and implementing newor upgrades of IT infrastructure• Perform or delegate regular backup operations and implement appropriate processes for dataprotection, disaster recovery, and failover procedures• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations,and related equipment problems are resolved in a timely manner with limited disruptions•Responsible for capacity, storage planning, and database performance Show less

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  E& UAE

  Aug 2012 - Nov 2013

  Network Engineer

  • Maintaining and administering computer networks and related computing environmentsincluding systems software, applications software, hardware, and configurations.• Performing disaster recovery operations and data backups when required.• Protecting data, software, and hardware by coordinating, planning, and implementing networksecurity measures.• Troubleshooting, diagnosing, and resolving hardware, software, and other network and systemproblems.• Replacing faulty network hardware components when required.• Maintaining, configuring, and monitoring virus protection software and email applications.• Monitoring network performance to determine if adjustments need to be made.• Conferring with network users about solving existing system problems.• Operating master consoles to monitor the performance of networks and computer systems.• Coordinating computer network access and use.• Designing, configuring, and testing networking software, computer hardware, and operatingsystem software.• Monitor performance and ensure system availability and reliability• Monitor system resource utilization, trending, and capacity planning• Provide Level-2/3 support and troubleshooting to resolve issues• Work within established configuration and change management policies to ensure awareness,approval and success of changes made to the network infrastructure• Select and implement security tools, policies, and procedures in conjunction with the company’ssecurity team• Liaise with vendors and other IT personnel for problem resolution. Show less

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  ORIENTAL | Energy & Resources

  Nov 2013 - Dec 2014

  Field Engineer

  •Communicate with clients to determine needs and explain complex issues•Manage field activities and implement engineering designs•Diagnose construction or machinery problems•Resolve malfunctions or other crises when they arise•Oversee repairs and technical improvements• Install new systems and technology• Inspect and test material and machinery for safety• Ensure proper maintenance of onsite equipment•Draft and submit reports•Managing field operations.•Overseeing repairs and maintenance.•Generating reports.• Troubleshooting and testing equipment.•Modifying designs.• Ensuring durability.• Improving efficiency and safety.•Developing prototypes.•Offering technical support.•Conducting site inspections Show less

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  Petrolog Group

  Feb 2015 - Dec 2017

  Information Technology Business Analyst

  Liaising between the IT department and the executive branch.• Acting as an information source and communicator between business branches.• Understanding strategic business needs and plans for growth.• Enhancing the quality of IT products and services.• Analyzing the design of technical systems and business models.• Utilizing IT data for business insights.• Analyzing business needs.• Sourcing and implementing new business technology.• Finding technological solutions to business requirements.• Producing reports on application development and implementation.• Running A/B tests and analyzing data.• Analyzing data to inform business decisions.• Provide recommendations on hardware and software procurement to support client's businessgoals• Coordinate the development of documentation to enable implementation and turnover of theprocess of system• Define objectives and scope of business system• Work closely with managers and end users to determine best IT solution• Conduct post-project evaluation• Undertakes the review, analysis, and evaluation of business systems and user needs• Responsible for formulating systems that parallels with overall business strategy• Provides assistance with business development activities, including: proposals, capture, accountteams, whitepapers, conferences, and/or other thought leadership materials. Show less

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  Agoll International

  Jan 2018 - Jun 2019

  System Support Engineer

   Liaising between the IT department and the executive branch. Acting as an information source and communicator between business branches. Leads the day-to-day operational support for server, storage, or network infrastructures. Builds, patches, tests (check for compatibility issues, conducts QA) and deploys complex systems and platforms meeting clients’ needs and specifications. Leads in planning and implementing changes to infrastructure with the goal of enhancing performance. Performs complex storage and server data backup, data migration and disaster recovery operations. Performs complex software and operating system upgrades and track system licensing. Configures security settings or access permissions for groups and individuals. Provides technical support (help desk) to users by troubleshooting problems related to network or platform performance. Documents complex procedures and troubleshooting procedures related to systems/networks software and hardware. Leads the configuration and maintenance of office and/or production software, adjunct support and/or utility software, i.e., Virus malware protection, office application suites and/or application software. Works with Business Applications, vendors, consultants, contractors, and IT personnel from other City Bureaus, Divisions, and Departments. Provides technical guidance and assistance to other IS Engineers and IS Administrators. Show less

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  Joza Global Logistics

  Jul 2019 - May 2022

  Operations Manager

  • Ensure fleet availability to meet all requests by scheduling, forecasting of available trucks to load• Looks for ways to reduce costs and increase profits, in addition to finding means for getting betterfuel efficiency and spare parts.• Prepare invoice for work done as part of record keeping measures and evidence of transaction•Help in recruiting competent and hardworking staff/workers to carry out daily operations in thedepot and put them through in discharging their duties• Ensure that staff adhere to industry standards in dealing with clients, to promote rule of law andavoid practices such as smuggling and overloading to avoid accidents which could lead to loss oflives and properties•Assign different responsibilities to staff to fasten the job and promote specialization andaccountability.• Keep records of all trips activities and changes for reference purposes• Facilitate and implement corrective actions and capacity building to•manage entire fleet to achieve company objectives.•Maintain knowledge and utilize all fleet information to forecast new maintenance requirements.•Arrange fleets and fleets operational staff to provide support in other to meet managementtarget•Oversee routine and ad hoc maintenance of trucks to ensure schedule fleet meet up with theirloading order•Monitor and ensure fleet operation in compliance with local and state rules and regulations asregard emblem and ticket purchases•Maintain and monitor data management system to organize fleets as per various supervisors• Streamline and monitor AGO collection for all loaded trucks. Show less

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  Towset Energy Resources

  Jun 2022 - Jul 2022

  Logistics Project Manager

  *Oversee the entire process of a shipment, from acquisition to delivery.*Correspond with clients, suppliers, warehouses, and transportation hubs to ensure efficiency.*Manage inventory as well as warehouse, transportation, and other logistics processes.*Develop new strategies to streamline processes and reduce cost.*Ensure that quality, quantity, customer satisfaction, and financial commitments are met.*Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements.*Manage and develop logistics staffCreate and manage budgets. Show less

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  Ebenco Group

  Jul 2022 - Sept 2022

  Logistics Manager

  •Maintain metrics and analyze data to assess performance and implement improvements.•Coordinate repairs and maintenance of fleet in the plant and ensure repairs are done timely andproperly•Administer an annual budget and ensure all spending’s are within approved budget.•Coordinate preventive maintenance program to minimize vehicle route breakdown and maximizevehicle availability•Coordinate and assist with gathering of information on daily fleet activities through Fleet-Easypackage.•Relate with third party service provider in line with company policy and monitor progress andquality of work.•Monitor fleet fuel consumption regularly, identify issues and rectify defects as required.• Ensure compliance on corporate policies and SOP on fleet management at plant level to eliminateaudit exposures.•Calibrate and identify training needs of plant workshop personnel and ensure they participate inscheduled training programs.• Ensure proper asset care, regular detailing and governance around all gadgets installed on allvehicles.• Ensure truck visibility, functional alert systems, undertake accident investigation, evacuation, andimplementation of CAP on fleet assets.•Reviews and ensures all vehicle documentations (Vehicle Licenses, Driver Licenses, Hackneypermit, Road Worthiness Certificates, Heavy Duty Permits, Local Govt. Stickers /Revenue etc.) areup to date as and when due.• Ensure every Driver has a valid driver's license commensurate with the category of assets.• Keep adequate records of all fleets, cost profile, driver's eligibility, and maintenance history.• Planning and monitoring inbound and outgoing deliveries.• Supervising logistics, warehouse, & transportation.•Organizing warehouse, plot routes, and process shipments.•Responding to any issues or complaints.•Working with other departments to incorporate logistics with company procedures andoperations. Show less

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  A.G. Leventis (Nigeria) Limited

  Nov 2022 - now

  • Business Optimization Manager (Lead Business analyst)

    Apr 2024 - now

  • Team Lead

    Feb 2024 - Mar 2024

  • Logistics Manager

    Nov 2022 - Jan 2024
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  IEEE Xtreme Kenya Section

  Jan 2024 - now

  Academic Mentor
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  University of Port Harcourt

  Jan 2024 - now

  Postgraduate Researcher

  Studying the technologies, applications, and challenges related to the Internet of Things (IoT) to develop new solutions and improve existing ones.