Elaine Ilustrisimo

Experience

• 

  Maine Marine Composites

  Jul 2014 - Dec 2014

  Documentation Assistant

  Supporting the creation, organization, maintenance, and retrieval of both digital and physical records within an organization. Ensures that all documentation is accurate, up-to-date, properly formatted, and stored according to company standards and regulatory requirements.

• 

  Manila Bulletin

  Jul 2015 - Dec 2015

  Advertising Account Executive

  Managing and growing relationships with clients, driving sales, and ensuring the successful delivery of products and services. Serve as the primary point of contact for clients, working to understand their needs, provide tailored solutions, and ensure client satisfaction.

• 

  Moldex Realty and Lands

  Jan 2016 - Apr 2016

  Project Officer

  Managing and overseeing various aspects of real estate projects in the Marketing department. Coordinate and execute marketing strategies that promote the company’s real estate offerings. Ensure that marketing campaigns, events, and other promotional activities are delivered effectively, on time, and within budget.

• 

  United Coconut Planters Bank (UCPB)

  May 2016 - Apr 2017

  Bank Teller

  Providing exceptional customer service while handling various banking transactions such as deposits, withdrawals, transfers, and other account-related services. Interact directly with customers, ensuring their needs are met efficiently and accurately.

• 

  Metrobank

  Nov 2017 - Oct 2018

  Relationship Associate

  Building and maintaining strong relationships with individual and corporate clients. Provide personalized financial services, assist with banking needs, promote relevant products and services, and ensure the overall satisfaction of clients. Manage customer expectations to foster long-term relationships with clients.

• 

  HSBC

  Jul 2019 - Feb 2021

  Client Service Associate

  Assisting with account-related issues, financial products, and services, as well as ensuring they have a positive and seamless experience with the bank. First point of contact for customers. Support branch operations and collaborate with other teams to resolve customer concerns efficiently. Providing exceptional service by addressing customer’s banking needs, inquiries, and requests.

• 

  Al Ahalia Exchange

  Aug 2021 - Feb 2022

  Customer Relations Executive

  Providing exceptional customer service to clients, process over-the-counter transactions, resolving inquiries, managing account-related issues, and maintaining long-term positive relationships with customers.

• 

  Reiwell Events Managing Est.

  Mar 2023 - Mar 2024

  Administration Manager

  Overseeing and managing all administrative operations within the organization. This includes coordinating office activities, handling logistics for events, managing resources, supervising administrative staff, and ensuring smooth communication between clients, suppliers, and the internal team. Ensure the seamless execution of events from conception to completion.

• 

  Hily Holding P.J.S.C.

  Jan 2025 - now

  Finance Associate

  Provide support for day-to-day financial transactions, ensuring the accuracy of financial documents in compliance with company policies and accounting standards. Reconcile bank transactions, reports, and spreadsheets. Optimize administrative workflows across finance operations.