Syam Sundar

Experience

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  GTN group of Industries

  Apr 2005 - Jul 2006

  Analyst

  Liaise with various internal merchandise teams.Explore business opportunitiesProcess purchase order and closely monitor.Monitor final inspection for defect merchandiseEnsure the merchandise is delivered on time and out for delivery.

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  Yash Technologies

  Jul 2006 - Jun 2008

  LME

  Lead ManagementOpportunity ManagementAccount ManagementRunning CampaignsMarket ResearchHands on experience on Saleslogix CRMNurture CRM with up to date Key contact information of the various prospectsAssist Territory heads in responding to RFPs and RFIs.Assist Practice heads with required demo material to showcase capabilities

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  SITA

  Jan 2011 - Sept 2014

  Business Account Manager

  Requirement Elicitation, Requirement Analysis, Business Requirement and Functional requirement documentation, Creating UML diagrams like Use case and Activity Diagrams.Lead Generation, Lead Nurturing, Lead Management, Run Campaigns,Opportunity management, Account Management and Market Research on various companies and IndustriesMaintain and keep the CRM current with all the relevant key contact information.Respond to RFPs and RFIsMarket ResearchShowcase capabilities to prospects Show less

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  RealPage, Inc.

  Jun 2014 - Dec 2014

  Business Analyst-III_Product Development

  Understand Onesite product and various featuresCo-ordinate with various internal stakeholders.Understand Client requirementsCreate user stories and mock ups as requiredCo-ordinate with Product owners and prioritize sprint backlogsFacilitate all the Scrum Ceremonies like Sprint Planning, Scrum Meetings, Sprint Review meetings and Sprint Retrospective meetingsPerform functional review

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  Black Knight

  Dec 2014 - Oct 2017

  Sr. Business System Analyst

  Requirement ElicitationStakeholder ManagementCreating detailed user stories and mock ups in jiraGain in depth understanding on Empower LOS and understand various prominence of quick codesConfigure Business RulesPerform functional reviewTest case reviewCreate User guidesAssist UAT

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  Coforge

  Oct 2017 - Jul 2020

  Lead Business Analyst ( Pega Business Architect)

  Work with stakeholders to identify & understand the requirementsPlan and participate in co-creation sessions with stakeholders for eliciting requirements.Elicit and documents business/user requirements and translate them into user stories for developmentManage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders.Analyze requirements to drive the design or review of test cases/business models/processesStudy business requirements, evaluate and provide implementation approach/proposalWorks closely with Project Manager/Product Owner on project schedule, issues and escalationAbility to manage multiple work streams concurrently and effectively resolve issues or conflictsDrive business process change requests on gaps identified and manage the scope and acceptance of a project.Work with users to plan for UAT, and coordinate and monitor progress and acceptance of UAT.Work closely with the development teamEnsure completion of documentation and filings to facilitate software development. Show less

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  EvonSys

  Jul 2020 - Jan 2022

  RPA Implementation - Brown Advisory Services Implementation of Pega CS framework Implementation of Pega CS Framework Pega Lead Business Architect for PeopleHCM

  • Pega LBA/Project Manager- Brown Advisory Services

    Jul 2020 - Jan 2022

  • Project Manager(Pega)- Commercial Cards- Citi Bank

    Jan 2021 - Jun 2021

  • Project Manager- Seventh Day Adventist

    Sept 2020 - Dec 2020

  • Pega Lead Business Architect & Scrum Master- PeopleHCM

    Jul 2020 - Sept 2020
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  Capgemini

  Jan 2022 - now

  Manager- Pega Digital Practice/Business Architect

  Client- Standard Chartered BankFEDX- Pega Project