Ariana George

Experience

• 

  Bob's Steak & Chop House

  Jan 2013 - Apr 2021

  Server/Matre'd

  • Successfully navigated high-pressure situations resulting in ease through incidents and successful resolutions.• Proactively addressed customer concerns and resolved issues promptly and professionally leading to repeat customers.• Trained new employees on proper adherence to company policy and procedures, aiding in peer development.

• 

  United States Air Force

  May 2021 - now

  • Conduct SA&A tasks and obtained Authorization to Operate (ATO) in line with NIST guidance. • Develop Plan of Action and Milestones (POA&Ms) for identified vulnerabilities and ensure compliance through monthly updates. • Collaborate with ISSM in remediating audit findings, security planning, reporting and mitigation of security vulnerabilities. • Responsible for creating and managing Active Directory (AD) Organizational Units (OU), Group Policy Objects (GPO), creating the users and providing users permissions. • Coordinate hardware and software installations and upgrades in accordance with DoD policy. • Develop and maintain Plan of Actions and Milestones (POA&Ms) for IT systems. • Imaged over 1000 PCs and laptops with Windows 11 and XP operating systems. • Provided daily troubleshooting support to local and remote clients through RDP meeting customers needs. • Served in the role of subject matter expert for company tools keeping users compliant and functional.

  • Information Systems Security Officer

    Jan 2024 - now

  • Cyber Transport Systems

    May 2021 - now

  • System Administrator

    Apr 2022 - Jan 2024

  • Service Request Management

    May 2021 - Apr 2022