Juan Canahui

Experience

• 

  Starship Technologies

  May 2017 - Jan 2018

  Robot Operator
• 

  Starship Technologies

  Sept 2019 - Nov 2021

  Worked with internal and external stakeholders to lead deployment of robotic delivery service across multiple cities. Key stakeholder in developing lean and scalable launch / ops strategy. Reduced new market deployment timeline by 4x. Optimizing and analyzing logistics processes to improve the efficiency of on-demand delivery systems via autonomous delivery robots. Managing a team of people that oversee operations, a vast fleet of robots, and thousands of deliveries every day to customers across the United States. Data-driven management of hypervisor performance as well as remote sites. Coordinates with other Engineering and Development teams for improvement in tools used daily by hypervisors.

  • Area Operations Lead - East Coast

    Aug 2020 - Nov 2021

  • Launch Manager

    Mar 2020 - Nov 2021

  • Operations Product Specialist

    Apr 2019 - Nov 2021

  • Operations Excellence

    Jan 2018 - Nov 2021

  • Hypervisor Team Lead and Ops Product Specialist

    Sept 2019 - Aug 2020
• 

  Argo AI

  Nov 2021 - Feb 2022

  Technical Program Manager

  Led and supported various projects to bring new features from Autonomy, Engineering, and Product teams to safely and effectively roll out into day-to-day Fleet Operations across 5 cities in the US and Europe. Supported Launch Operations planning to bring self-driving ridesharing and delivery technology to new cities. Led cross-functional projects to develop 6 key procedures to improve safety & efficiency of AV fleet testing ops.

• 

  Starship Technologies

  Feb 2022 - now

  University Account Manager - Business Development

  Leading cross-functional projects to significantly improve & simplify key vendor tools & experiences, resulting in significantly reduced overhead costs while increasing vendor satisfaction / efficiency. Generating new company sales by signing new vendor partners, and helping enabled hundreds of thousands of autonomous deliveries along the US East Coast—from Massachusetts to Florida). Developing lean and scalable operations by reducing onsite labor and robot repair costs by more than half while maintaining a high level of service quality, customer engagement, and partner satisfaction. Representing Starship Technologies in the press (TV, radio, and print) and Government (Fairfax City, VA, Greenville, NC) on various occasions. Show less