
Uzma Usman

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About me
Deputy Manager Laboratory services at LIAQUAT NATIONAL HOSPITAL
Education

Hamdard University
2013 - 2015MS/ Mphil Quality ManagementDone Mphil in Quality management

Liaquat National Hospital
1996 - 1997Post Graduate Diploma Diagnostic Laboratory Sciences ATwo year Post Graduate Diploma in Diagnostic Laboratory Sciences (DDLS) from . Karachi University conducted by Liaquat National Hospital DDLS is a two year Post Graduate Diploma offered by Karachi University. The course work is divided in ten different courses comprises theory as well as practical to meet the demand of current diagnostic Lab. The Courses are:• Laboratory Organization I & II.• Biology… Show more Two year Post Graduate Diploma in Diagnostic Laboratory Sciences (DDLS) from . Karachi University conducted by Liaquat National Hospital DDLS is a two year Post Graduate Diploma offered by Karachi University. The course work is divided in ten different courses comprises theory as well as practical to meet the demand of current diagnostic Lab. The Courses are:• Laboratory Organization I & II.• Biology of Disease & Biostatistics.• Clinical Chemistry & Electronics.• Heamatology & Immuno haematology I & II.• Medical Microbiology I & II.• Advance Diagnostic Techniques.• Histopathology & Cytology.• Blood Bank. Show less

Jinnah University for Women
1999 - 2001Master of Science (MSc) Microbiology First class third position
Preston University
2007 - 2008MBA Business Administration and Management, General GPA 3.9
Experience

LIAQUAT NATIONAL HOSPITAL
Jul 1998 - now• Plans, directs, and supervises the laboratory and staff to ensure that patients’ laboratory needs are effectively met.• Establishes, implements, and monitors policies, procedures, standards, and objectives for the provision of services and coordinates with other departments to provide maximum level of services to patients and hospital staff.• Establishes, implements, and monitors short and long term goals for the department which are in line with organizational plans, mission, vision, and values• Establishes, implements, and monitors staffing adequacies and development programs to adjust as needed.• Oversees/recommends promotions, demotions, transfers, and succession planning.• Delegates assignments and tasks as is required to guarantee accuracy and promptness of patient testing and efficient laboratory operations.• Establishes, implements, and monitors annual budget for department. Not only prepares all sections for CAP inspections but participate in CAP program of being an inspector for another facility.• Acts as adviser and liaison for any other laboratory testing done within the system.• Attends and participates in management and committee meetings.• Sets and monitors Standards of Excellence for customer service for the department. Show less
Deputy Manager -Lab
Oct 2011 - nowInternal auditor ISO 9001:2008
Apr 2007 - Sept 2012Lecturer
Jan 2002 - Jan 2012Charge Technologist
Jul 1998 - Sept 2010
Licenses & Certifications

“Quality management system foundation & internal auditing” (based on ISO 9001:2008)
Bureau Veritas
Languages
- enEnglish
- urUrdu
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