Deep Enrich
Vishnu R
Associate- IT Helpdesk
164 followers
Trivandrum, Kerala, India
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About me
Senior Analyst at Allianz Technology|AI-900
Education
Mahatma Gandhi University College of Engineering
2013 - 2017Bachelor of Technology - BTech Electrical and Electronics Engineering
Experience
Sutherland Global Service Limited
Aug 2017 - Mar 2019Associate- IT Helpdesk
Allianz Technology
Nov 2020 - nowSenior Analyst
Mar 2022 - nowTechnical Analyst
Nov 2020 - Jun 2022
Licenses & Certifications
- View certificate
SQL Essential Training
LinkedInOct 2024
- View certificate
Networking Foundations: IP Addressing
LinkedInNov 2023 - View certificate
ServiceNow: Basic Administration
LinkedInNov 2023 - View certificate
Customer Service: Handling Abusive Customers
LinkedInNov 2021 - View certificate
Effective Listening
LinkedInNov 2021 - View certificate
Delivering Bad News to a Customer
LinkedInNov 2021 - View certificate
Building Rapport with Customers
LinkedInNov 2021 - View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInNov 2021 - View certificate
Learning Ansible
LinkedInNov 2023 - View certificate
Learning Cloud Computing: Core Concepts
LinkedInNov 2023 - View certificate
Customer Service: Working in a Customer Contact Center
LinkedInNov 2021 - View certificate
Working with Upset Customers
LinkedInNov 2021 - View certificate
DevOps Foundations
LinkedInNov 2023 - View certificate
Introduction to IT Automation
LinkedInNov 2023 - View certificate
Microsoft Power Automate Essential Training
LinkedInNov 2023 - View certificate
Learning Linux Command Line
LinkedInNov 2023 - View certificate
DevOps Foundations: Monitoring and Observability
LinkedInNov 2023 - View certificate
Networking Foundations: Networking Basics
LinkedInNov 2023 - View certificate
Phone-Based Customer Service
LinkedInNov 2021 - View certificate
Customer Service Foundations
LinkedInNov 2021 - View certificate
Listening to Customers
LinkedInNov 2021 - View certificate
Learning Virtualization
LinkedInNov 2023
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