Jaturong Pulsawad

Experience

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  Export – Import Bank of Thailand

  Aug 1999 - Dec 2005

  Assistance Manager

  ❏ Getting users’ requirements, designing and programming the Treasury System Development based on the requirement, and design the desired reports❏ Writing and maintaining programs or suites of programs❏ Preparing and producing documentation for new programs or alterations to existing programs❏ Performing program unit testing to ensure that specifications are met❏ Producing and maintaining well documented accurate programs that adhere to standards and meet defined Client specifications❏ Ensuring program testing meets the defined Client specifications❏ Analyze and solve logical problems such as may be found in mathematics, statistics, etc.❏ Design and develop complex programs from detailed specifications❏ Responsible for Treasury System Development Show less

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  Oracle Corporation Thailand Co., Ltd.

  Jan 2006 - Apr 2007

  Senior Premium Support Engineer

  ❏ Responsible to analyze, verify, and install Oracle Database Critical Patch Update.❏ Doing a Database Health Check, analyze outputs, and provide pro-active actions❏ Collect Database Statistics, analyze statistics, and provide tuning recommendation action.❏ Upgrade Oracle Database Version to Newer Release, this is to minimize known bugs and to improve database features, overall database performance.❏ Migrate Oracle Database to Newer Hardware, this is when there is a limitation in current hardware. Show less

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  Minor International

  May 2007 - Dec 2007

  Database Administrative Manager

  ❏ Responsible for a Critical JD Edwards Server; Database Health Check, Performance Monitoring and Tuning, Capacity Monitoring and Planning, Install Critical Patch Update, and finally upgrade to newer release❏ Co-Ordinate with JD Edwards Consultant in Australia; to Maintain JD Edwards System Stability.

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  IBM Solutions Delivery Co., Ltd.

  Dec 2007 - Dec 2013

  ❏ Manage Database Team Resources: 4 skilled resources❏ Responsible for All Databases in Thanachart Capital Public Company Limited❏ Doing a 2nd Line support to solve incidents transferred from 1st Line Support (IT Service Desk)❏ Review Database Security Technical Specification - to verify suitable database security parameters and to set database security standard❏ Doing Security Hardening into All Databases – to ensure all Databases Have Proper Security Parameters❏ Perform Database Security Health Check – to ensure all Database Servers are still hardened and secured❏ Monitor of Database Patch Release, and Ensure to install patches into Databases according to customer requirement❏ Database Capacity Monitoring and Planning❏ Support new Project assigned – Identify Scope, Plan for resource Man days and Deliver work order with-in Project Time Frame Show less ❏ Ensure to roll out Global Delivery Framework to Thailand Data Management Team with-in specified time frame❏ Manage All Database Administrator Team Member into Resource Pools❏ Identify Cross Training Plan between customers’ Account and also Cross Training between Platform Technology❏ Ensure all Database Administrator Team Members have followed Global Delivery Framework Work Procedure❏ Identify Work Segmentation Rule, so that Work Order can be assigned into proper team members❏ Manage Working Queue, Distribute tasks to team members, and Monitor Working Queue to ensure proper Swing and Escalation is done when required.❏ Plan and Ensure Quality Assurance Team Member understand and follow Global Metric Guideline❏ Weekly Status Update with Global and Asian Team❏ Monthly Report & Review with Global Team❏ Work with Asian Data Management Service Line to ensure that Thailand Data Management Team are in synced with other countries❏ Work with Global Delivery Framework Team to ensure that Thailand Data Management is complied with Global Structure and Standard Show less ❏ Manage Infrastructure Server Team Resources: 5 skilled resources❏ Responsible for All Minors’ Servers in IBM Datacenter & in DR Site (Minor Project)❏ Doing a 2nd Line Support to solve incidents transferred from 1st Line Support (IT ServiceDesk)❏ Review AIX Technical Specification - to verify suitable AIX security parameters and to set AIX security standard❏ Doing Security Hardening into All AIX Servers – to ensure all AIX Servers Have Proper Security Parameters❏ Perform AIX Security Health Check – to ensure all AIX Servers are still hardened and secured❏ Monitor of AIX Patch Release, and Ensure to install patches into AIX Servers according to customer requirement❏ Review Database Security Technical Specification - to verify suitable database security parameters and to set database security standard❏ Doing Security Hardening into All Databases – to ensure all Databases Have Proper Security Parameters❏ Perform Database Security Health Check – to ensure all Database Servers are still hardened and secured❏ Monitor of Database Patch Release, and Ensure to install patches into Databases according to customer requirement❏ Setting up Monitoring Tool & Alert in all servers; this is to be able to solve incidents in advance.❏ SAN Storage Capacity Monitoring & Planning Show less

  • Database Administrator Team Lead

    Jan 2010 - Dec 2013

  • Junior Engagement Manager

    Jan 2010 - Dec 2010

  • Infrastructure Server Team Lead

    Dec 2007 - Dec 2009
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  DTAC

  Jan 2014 - Jul 2015

  Unit Head - Data Management Unit

  ❏ Manage Data Management Unit Resources: 10 skilled resources (include Operation, Post Support, Test, and Administrator team)❏ Manage External Vendors to provide 24x7 Data Warehouse service delivery including tier1 and tier2 user support❏ Manage External Test team to support and delivery developed source code with quality❏ Responsible for Enterprise Data Warehouse and Business Intelligence Application❏ Manage and increase the effectiveness and efficiency of Support Services through improvements to incident/change management process❏ Play a significant role in long-term planning, including future architecture for operational excellence. Show less

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  KTB Computer Services Co., Ltd.

  Jul 2015 - now

  ❏ Manage IT infrastructure for Channel Business❏ Responsible for Internet Banking Applications which are KTB netbank, KTB Corporate Online, Bulk Payment Gateway and etc.❏ Manage Internet Banking Applications using Cloud Platform, Micro Services including Open Platform such as Kubernetes, Kafka, ELK and so on ❏ Manage IT infrastructure for Channel Business❏ Responsible for Internet Banking Applications which are KTB netbank, KTB Corporate Online, Bulk Payment Gateway and etc.

  • VP - Channel & Online Business

    Jun 2019 - now

  • AVP - Channel & Online Business

    Jul 2015 - Jun 2019