Chandrashekar Seetharama

Experience

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  Department of Posts, India

  Feb 1997 - Jun 2007

  System Administrator
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  ANZ

  Jun 2007 - Dec 2008

  System Administrator
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  Accenture in India

  Dec 2008 - May 2009

  Senior System Administrator
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  IBM

  May 2009 - Jul 2014

  Technical Services Manager

  People Management of a pool of 40+ System Administrators of varied experienceResponsible for coaching, mentoring, rewards & recognition of the team members & keep them motivated throughoutMentor eligible associates to next levelsManage around 10 Global accounts in US, Canada & EMEAResponsible for Service Delivery of Wintel Services, adhering to SLA's & exceeding Customer SatisfactionProviding value addition through Continuous Service Improvement PlansDocument Risks & Mitigation plans, Follow them to completionAchieve efficiency through Cross skilling, training & Knowledge managementManaged 3 global projects up to the satisfaction of Management Show less

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  Unisys India

  Jul 2014 - Sept 2017

  Program Manager

  Managing Architect Practice, Pre - Sales Team. Consisting of Solution Architects & Client Architects.Responsible for :People Management - Managing Archtiects, with high experience of around 12 - 20 years in IT Industry. Responsible for their growth & career aspirations, along with year end performance assesment & rewards. Identify & address any issues or concern arising from their day to day activity. Upskilling resources through various Trainings & Knowledge sharing sessions. Knowledge Maangement.Stake Holder Management - Interact frequently with the Global Stake holders to whom the Architects provide service to, understand the current requirements, plan for the upcoming growth opportunities along with them & provide solution to any of the concerns or requests raised by them. Gather feed back on the Arhcitects functionaly reporting to them to ensure things are on the right track.Financial Management- Achieve profit targets through optimum utillization of seats, ensure optimum recoverability of the resource & resource availability. Show less

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  CDA Technologies India Private Limited

  Oct 2017 - now

  Program Manager
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  Société Générale

  Mar 2020 - Jul 2023

  Service Manager
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  HCLTech

  Nov 2022 - now

  Service Success Manager

  Service Success Manager - Providing End User Computing Services to one of Major UK Account, including end to end Management of EUC Operations (Field Services / Warehouse / Procurement / Citrix / SCCM / Automation / P&L management) including financials