Kristi Baker

Kristi Baker

Server & Winery Tour Guide

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location of Kristi BakerGreater Orlando

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  • Timeline

  • About me

    Food & Beverage, Customer Service and Education/Training Background

  • Education

    • Texas A&M University

      2001 - 2006
      Bachelor of Science Nutritional Sciences

      Activities and Societies: ASSIST (Aggies Selflessly Serving in Shaping Tomorrow) RPTS (Recreation Parks & Tourism Sciences) Club Nutrition Association Studied Nutritional Sciences with a minor in TourismActive in a variety of organizations

    • University of Houston

      2010 - 2012
      Master's degree Hospitality Administration/Management A

      Activities and Societies: Hall of Honor - General Manager Graduate Student Association - Member Studied Hospitality Management with an emphasis in Food & Beverage ManagementGraduate Assistant overseeing Barron's Restaurant, a student-run restaurant lab

  • Experience

    • Messina Hof Winery and Resort

      Feb 2005 - May 2006
      Server & Winery Tour Guide

      Fine Dining Server for a la carte ordering and for special eventsGuiding guests through the winery while explaining the process of how wine is madeAssisted guests with tastings

    • The Walt Disney Company

      May 2006 - Jul 2010
      Food & Beverage Service Manager

      Managed the food and beverage operations for the following restaurant units:Garden Grill - Character Dining, All You Care to Eat at EPCOTElectric Umbrella - Quick Service at EPCOTSpoodles - Table Service and Pizza Window at Disney's Boardwalk ResortBoardwalk Bakery, Joe's Coffee Cart, Boardwalk Pool BarPrivate Dining (Room Service) at Disney's Boardwalk Resort

    • University of Houston

      Aug 2010 - May 2012
      Graduate Assistant

      Oversaw the training and daily operations of Barron's Restaurat, a student-run restaurant labAssisted in preparing students for Ffod & Beverage Management CareersTaught wine appreciation

    • University of Houston

      Sept 2012 - Dec 2015
      Lecturer

      I teach two courses and oversee the daily operations of Barron's Restaurant, a student-run restaurant lab. The two courses are Food & Beverage Operations II and Advanced Food & Beverage Management.Food & Beverage Operations II -- students are trained how to work all of the hourly positions in a table service restaurant; this gives students an understanding of the service and skill level needed in each of these positions allowing them to better manage these positions in the futureAdvanced Food & Beverage Management -- a capstone course for seniors allowing them to combine and practice everything they have learned over the past four years; they learn to manage both the FOH & BOH while completing projects in finance, training, HR and marketingI also advise the Hall of Honor and Gourmet Night teams in terms of Food & Beverage Event Planning and Event Management.I am the Faculty Adviser for the Disney College Program Student Organization Show less

    • Kingsland Baptist Church

      Aug 2015 - Jan 2020
      Food Service Director
    • Lancaster Camp Ground

      May 2020 - Aug 2024
      Chef & General Manager
    • The Walt Disney Company

      Mar 2024 - now
      Guest Experience Manager

      Leader of a team providing a wide variety of services to members of a luxury, private club with an emphasis on Food & Beverage and Guest Relations.

  • Licenses & Certifications

    • ServeSafe Texas Food Manager

      ServSafe Certified
      May 2014
    • Certified Sommelier

      The Court of Master Sommeliers
  • Volunteer Experience

    • Vice Chairman for HLSR

      Issued by Houston Livestock Show and Rodeo on Feb 2011
      Houston Livestock Show and RodeoAssociated with Kristi Baker