Andrew Stephens

Experience

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  Marine Corps Recruiting

  Oct 1996 - Oct 2001

  Computer Technician

  • Provided computer help desk support via telephone communications and in-person trouble calls including hardware failure, software misconfigurations, and end-user training• Performed diagnostics and troubleshooting of system issues and documenting resolutions• Maintained equipment inventory lists on a battalion wide scale• Supervised 8 junior PC Techs in platoon helping and mentoring new PC Technicians while being in charge of the battalion office equipment logistics• Using Norton Ghost, would deploy up to 25 workstations at a time over the network• Experience working in NIPRNet and SIPRNet networks Show less

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  PC-Pal Consulting

  Apr 2002 - Sept 2004

  Owner Operator

  ⦁Consulting, installing and configuring home and business LANs and WLANs⦁On call and customer oriented computer repair including virus removal, hardware repair/replacement, software installation and training, custom computer design⦁Walhalla Chamber of Commerce web presence using MS Frontpage⦁Personalized data backups and offsite storage solutions using Norton Ghost and NT Backup

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  Oconee County Sheriff's Office South Carolina

  Sept 2004 - Jul 2009

  Database Administrator

  ⦁ Aided in the separation of the Oconee County Sheriff's Office network from the County network system to create a more secure environment using Microsoft and Industry Standard Best Practices. ⦁ Managed 3 separate 2003 Active Directory Environments on separate networks including: creating a logical AD structure, writing GPO's to manage security and configuration of workstations and servers, configuration of Cisco switches, routers and PIX (upgraded to ASA) firewall devices, and the remote monitoring of the networks and servers.⦁ In SQL Server 2005, used T-SQL to: create views and stored procedures for 3rd party reporting tools to more efficiently query data; automate backups of critical databases; validate data for New World Records Management System.⦁ Management and some maintenance of Positron VoIP and Radio system for emergency 911 communications center including emergency repairs of system outages. Show less

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  Park County School District #1

  Aug 2009 - Nov 2013

  Technology Technician 2

  Systems Administrator (Active Directory 2003R2 - 2012, Exchange 2007-2010, SQL Server 2008 - 2012, SharePoint 2010-2013 Migration-Administration, H3C L3 switched network)⦁ Managed a 9 domain 2003 Active Directory Forest. Architected and migrated to a more logical 3 domain 2008 Active Directory Forest.⦁ Managed a MS Exchange 2007 server. During the fall of 2009, aided in the rescue and repair of the Exchange database using ESEUTIL. Once Fully recovered with no data loss, aided in the upgrade to Exchange 2010⦁ Established proficiency in administrative scripting using command line and PowerShell. Examples include: bare-metal server backups, SharePoint and SQL DB backups, user password expirations notifications, system error detection and notification, Desktop management, and more⦁ Using Dell KACE appliance, managed over 2000 workstations from Windows XP to Windows 7 Zero-touch upgrade, to software and hardware inventory, to monthly lab reimaging. Used scripted installs with PXE boot to install base OS and automatically have all programs installed on the fly (ie Office, Java, Adobe, etc.)⦁ Implementation and Administration of a SharePoint 2010 Farm for K12 school district. Duties for this included: specifying the software and physical hardware needed, designing of the logical structure of the deployment (web applications and site collections structured towards business needs), initial installation and configuration of the farm, continuous administration and maintenance of the farm, design and implementation of a disaster recovery solution using basic embedded Microsoft technology , and also site creation and end user training. ⦁ Migrated SharePoint 2010 Farm (classic authentication) to SP 2013 (claims authentication) while virtualizing Disaster Recovery Farm with MS Server 2012 Hyper-V Show less

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  22nd Century Technologies Inc.

  Nov 2013 - Oct 2015

  Consulting with Defense Language Institute through 22nd Century Technologies Inc., Exchange 2010 Administrator in the DCSIT Enterprise Production environment.⦁Maintenance and administration of a high availability, six server Exchange 2010 farm to include patching and updating of all virtual machines, performance monitoring, and failover testing, in a VMWare ESXi 5.5 environment. ⦁ Administration through use of a help desk management system of enterprise email policies, account and resource creation, mailbox performance problems, and mail-flow troubleshooting. ⦁ Involved in the design and architecture of a 4 server Exchange 2013 farm for a new AD Forest to include a 4 copy Database Availability Group consisting of one 30 day lagged database copy. Using a development environment, created an Exchange 2013 farm to test the performance using tools such as JetStress, Load Generator and Performance Monitor. Show less Consulting with Defense Language Institute through 22nd Century Technologies Inc., Sharepoint Administrator in the Application Development Department⦁Working in a development environment, building SharePoint 2013 farm and automating that process for development purposes while advising on SharePoint 2013 production implementation including help in business intelligence reporting using SSRS, SSAS for PowerPivot and Excel Services, securing of HTTP traffic using SSL through the implementation and configuration of AD CS, and also the configuration of Kerberos for delegation of user credentials to non-claims aware systems such as MS SQL Server.⦁Facilitating Team Foundation Server 2013, integrating into SharePoint 2013 Server, and importing projects (upgrading) from a TFS 2010 farm ⦁Development and governance design of Forefront Identity Management including technical specifications, SQL database integration and Certificate Management strategies. ⦁Lync Server 2013 installation and testing for the Application Development department. Show less

  • Exchange Administrator

    Jan 2015 - Oct 2015

  • Sharepoint Administrator

    Nov 2013 - Oct 2015
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  JBS

  Oct 2015 - Mar 2016

  Sharepoint Administrator

  Responsible for the administration, maintenance, delivery, and support of Enterprise applications in multiple domain environment with over 13,000 Global users. Responsibilities included are:•Administered and maintained a SharePoint 2010 global enterprise farm to include: workflow creation in accordance to business needs, site architecting, in charge of site and farm security, patches and security fixes, etc. Created a SharePoint 2013 farm for a future 2010 to 2013 migration. •Accountable for proactive planning, patching/updates, and maintenance adhering to change control. Process creation and inter-intra team learning sessions.•Responding to service outages 24/7 with an on-call rotation.•Administration of Exchange Server 2010, and 2013. (2 domains, 12 total active and passive Exchange servers) •Administration of Microsoft SharePoint Server Standard and Enterprise 2007, 2010, and 2013.•Application deployment and maintenance within Citrix XenApp 4.5, 6.0, and 6.5. •Support/configuration of CommVault for email journal, Exchange database.•Administration of monitoring tools. •Policy creation/management of McAfee Saas spam filter, Email Gateway, and McAfee anti-virus.•RightFax administration, account creation. Show less

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  Axis Technologies

  Apr 2016 - Aug 2016

  SharePoint Administrator

  Primary responsibility is to provide senior level architecture, design, support, administration and configuration of SharePoint 2010 Sites and to architect a path for a SharePoint 2013 migration in accordance to business requirements.Day to day duties:-Rebuild the SharePoint 2010 test environment in as close replication to the production environment in order for change control best practice polices to be carried out.-Document the current SharePoint production farm in detail to include all information to help in: Disaster Recovery situations, Testing new enterprise custom solutions in a test environment, and road mapping a SharePoint 2013 migration.-Assist Help Desk and Computer Analysts in troubleshooting and resolving end user SharePoint problems.-Gather SharePoint metrics in reference to server load, network bandwidth, site analytics, database usage, etc and intemperate to business leaders and IT project managers in order to provide information so leaders and formulate the best plan of action for IT policy and projects. Show less

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  Lockheed Martin

  Aug 2016 - Oct 2017

  SharePoint Administrator

  Primary responsibility is to provide senior level architecture, design, support, administration and configuration of SharePoint 2010 Sites and to architect a path for a SharePoint 2013 migration in accordance to business requirements.Day to day duties:-Correlate 3 SharePoint 2010 and 2013 environment in as close replication to the production environment in order for change control best practice polices to be carried out.-Document the current SharePoint production farm in detail to include all information to help in: Disaster Recovery situations, Testing new enterprise custom solutions in a test environment, and road mapping a SharePoint 2013 migration.-Assist Help Desk and Computer Analysts in troubleshooting and resolving end user SharePoint related problems-Gather SharePoint metrics in reference to server load, network bandwidth, site analytics, database usage, etc and intemperate to business leaders and IT project managers in order to provide information so leaders and formulate the best plan of action for IT policy and projects. Show less

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  22nd Century Technologies Inc.

  Nov 2017 - May 2019

  Dev/Ops Engineer

  -Upgrading / Migration of SharePoint 2007 sites to SharePoint 2016 using both ShareGate and database attach methods, while reporting to management migration status, any problems or troubles with root cause analysis, and general health of the SharePoint 2016 Farm-Implementation of ADFS services and SSO of Claims and Non-claims aware applications through a load balanced Web Application Proxies.-Maintenance and Administration of a two Server, DAG enabled Exchange 2013 farm and a six Server Exchange 2010 farm-Administration of three domain AD forest to include configuration of OUs, GPOs, AD users and groups, DNS, DHCP and all other aspects of Microsoft Active Directory-Monitoring and upkeep of a 3 node SQL Server Always On availability group-Through use of Central Administration and PowerShell, monitor site health and storage use in order to be proactive on problems and storage requirements-Use Event Viewer, ULS logs and IIS logs to troubleshoot any problems or issues with the Farm-Security hardening of the SharePoint servers in accord with DoD standards-Deployment and administration of SSRS 2016 native mode and SharePoint integrated mode Show less

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  Microsoft

  Jun 2019 - now

  • Cloud Solution Architect - Engineer

    Jul 2022 - now

  • Premier Field Engineer

    Jun 2019 - now