Uditha Gamage

Experience

• 

  E channelling PLC

  Jul 2007 - Dec 2007

  Application Support Executive

  Web based Health Care System Project for Nawaloka Hospitals.I was a team member of the project and worked in Pharmacy operations.Gathering requirement of the OPD Pharmacists, Indoor Pharmacists, Drug Stores management, Cashiers, and Higher management.Testing and troubleshooting of Front end, Back end and Communication of the system.Identifying pros and cons and continues improvement towards successful operation. Training and aware users up to the standard level to perform web based operations and troubleshooting in basic levels.Technical support round the clock on site and over the phone until the successfully completion of the project. Show less

• 

  Sri Lanka Telecom

  Jul 2008 - now

  Implement and maintaining Business Continuity Management System (BCMS)Regularly review and update Business Continuity Plans, Processes, Procedures, etc.Counduct test and excercises (BCP drills) to ensure existing BCMSConduct ISO 22301:2019 (BCMS) audits (Internal, Survelance and recertification)Enhace the scope of existing BCMS to improve resiliance of the organization during a disruptionDevelop Business Continuity Plans for different possible scenariosConduct training and awareness sessions for different BCM teams and employeesProvide consultancy to implement BCMS in subsidairies and other organizationsLead and manage all BCMS activites in the organization Show less Lead and managed 24 x 7 Technical operations for all kind of IPTV products and Services.Ensure the Audio and Video quality parameters up to the standard levelsLead and managed 24 x 7 Technical support for IPTV servicesLead and managed and facilitated Outside Broadcasting Technical OperationsLead and managed IPTV service provisioniong operations smoothlyImproved the Processes of IPTV Service Assurance and Service ProvisioningLead and Managed Corporate IPTV Serice ProvisioningEnsured 24 x 7 Technical support for Corporate IPTV SolutionsMaintained the corporation between Local and Foregn Service/Channel ProvidersMaintained Antenna systems and ensure the uninterrupted serviceMaintained IPTV Content Delivery Network in high standardFacilitated and managed live streaming activitiesMaintained ISO 9001, 27001 and 22301 respectivlyLead and managed administration of the IPTV operations succesfully.Lead and managed IPTV operations successfully during Covid-19 pandemic 24 x 7 without any service disruptionLead and managed the 24 x 7onsite IPTV operations during Covide-19 pandemic successfully Show less Established Cyber Security Operations CenterManaged Cyber Security Operations Center Project activities successfullySuccessfully Completed Project Management part of the CSOC projectPrepared and reviewd Technical documentation (Concept, Project Charter, Business Justification, Request for Proposal, TET report, etc)of the CSOC projectCordinated and arranged Cyber Security trainings and awareness session for Security Egineers of different platformsCordinated and arranged Cyber Security awareness for all employeesEstablished Cyber Security test labCunducted Vulnerability Assesments for the systems/platforms under Network operationsCunducted knowledge sharing sessions and discussions to implement CSOC and develop its networkSuccessfully Intergrated different systems with CSOC system to condct Proof of QualificationCunducted the POQ successfully.Designed CSOC and its infrastructure including a War roomPrepared a process to recruit the talents for CSOC and submitted to Human Resource Management division Show less • Ensuring KPI targets of all SLT services are achieved as specified by Annual Business Plan• Planning, modernizing and developing the network as per organizational directives• Provisioning of access network to cater the new service requirements• Ensuring access network and customer premises installations are maintained to industrial standards• Ensuring and manage the material usage with proper monitoring system• Ensuring the resources are utilized efficiently and effectively• Ensuring proper budgetary controls are maintained to work within the allocated budget• Ensuring SLT work processes are practiced efficiently• Developing the skills and attitudes of employees up to the required level• Ensuring all the staff is using the proper tools, uniforms and safety measures during the duty Show less

  • Business Continuity Manager & Engineer - Business Continuity Management

    Apr 2021 - now

  • Engineer - IPTV Operations

    Dec 2018 - Mar 2021

  • Engineer - Cyber Security Operations Center (CSOC)

    Feb 2016 - Jan 2019

  • Regional Manager - Operations & Maintenance and Engineer - Access Network Planning

    Jul 2008 - Feb 2016
• 

  Open University of Sri Lanka

  Jan 2018 - now

  Acdemic Writer and Unit Author in Faculty of Engineering

  A Unit Author of the Communications (ECX 4233) module under the Electronics and Communication Engineering offered by Department of Electrical and Computer Engineering

• 

  University of Hertfordshire

  Jun 2023 - Nov 2023

  Lecturer/ Module Leader