Tamara Mason

Experience

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  Lakewood Hospital a Cleveland Clinic Hospital

  Jan 1998 - Jan 1999

  Account Representative

  Billing Representative•Billed hospital and professional services to Medicare, Medicaid and commercial insurances for 600+patients.•Reconciled patient accounts for collections and refunds.

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  Fresenius Medical Care

  Jun 1999 - Oct 2006

  •I oversaw the cash posting and end of month reconciliation for 3000+ patient accounts; manage a staff of six in a fast paced environment. •Investigate and post refunds, credits, recoupments, adjustments and bank discrepancies •Trained all new employees; but not limited to the continued training of new procedures with the existing staff.•I served as a liaison for the finance department to research insurance remittances, plan special reconciliation projects and review journal entries. •Posted Medicare, Medicaid, private pay and commercial insurance payments for 1500+ patient accounts.•Reconciled bank statements and prepared month end spreadsheets for the finance department.

  • Claims Processing Specialist II, Team Leader

    Jun 2003 - Oct 2006

  • Claims Processing Specialist I

    Jun 1999 - Jun 2003
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  Life Renewal Ministry

  Jan 2001 - now

  Evangelistic Leader

  Serve on the core leadership team for the ministry. Develop ideas for ministerial growth with the help of the Holy Spirit through prayer, worship and the Word of God. Assist with administrative tasks such as meeting minutes, creating invitations and flyers, printing materials for workshops and one day events.

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  Cleveland Clinic

  Oct 2006 - now

  *Assess and enroll patients into patient assistance programs for IV or injected chemotherapy drugs through foundations, charities or pharmaceutical companies.*Assist with obtaining free drug or replacement drug options.*Provide counseling for available resources to offset cost of treatment, household expenses, travel and lodging.*Manage the submission of claims and allocation of payments from drug manufacturers and cancer foundations.*Act as liaison between physicians, social workers and financial counselors. *Work with the genetics team to obtain authorization for molecular testing prior to scheduling.*Lead team to collaborate with IT department to create the 1st navigation program within the institute for tracking metrics and financial toxicity. Show less •Research and resolve financial risk cases in a timely manner•Counsel patients regarding their insurance benefits. Screen and assist patients in obtaining financial assistance through government programs or Cleveland Clinic payment options. •Contact insurance carriers or other sources and acts as an advocate for the patient. Initiates process for collecting prepays due and performs follow-up to insure maximum collection is achieved. •Obtain authorization and referrals for surgical procedures. •Collect financial assistance applications and provided completed reports and source documents required. Use detailed and accurate documenting practices. •Maintain strong relationships with administrators, departmental chairman and medical personnel. •Prepares price quotes and negotiate payment arrangements for self-pay and high financial risk patients. •Maintains an average of over $5000 in monthly collections for high financial risk patients.•Active team member in Cleveland Clinic’s Apple program, focusing on employee appreciation and satisfaction. Organized fundraisers resulting in over $500 cash receipts Show less •Continued performance all Account Representative III functions•Completed auditing functions such as resolving bank discrepancies, researching overpayments made by Medicare, Medicaid or Commercial Payers. •Corrected system errors made on patient accounts. •Examined daily reports for automatic batch programs and compiled data for Supervisor and Senior Manager to review•Produced other ways to review reports resulting in less paper used for reporting•Active team member for the streamlining and overseeing a new program called Emdeon•Assisted supervisors and work leaders with all administrative duties Show less

  • Financial Navigator

    Dec 2016 - now

  • Inpatient Financial Counselor

    Jan 2012 - Dec 2016

  • Account Representative II

    Apr 2008 - Jan 2012

  • Account Representative III

    Oct 2006 - Apr 2008
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  The Bonfire Sessions

  Mar 2013 - now

  Founder and Senior Youth Leader

  A youth ministry under the covering of Life Renewal Ministry. This is a discipleship program that introduce Christ to young people, teach them the Word of God and how to live a life led by the Holy Spirit.