Johnathon Kavanaugh

Experience

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  BBVA Compass

  Jan 2010 - Jun 2015

  Mortgage Loan Processor

  • Developed training materials and influenced talent development for 30+ new hires across 3 departments• Processed and reviewed documentation for 40+ clients ensuring mortgage lending compliance• Streamlined documentation review process, adopted by 7 team members• Coordinated community outreach events generating $10-20K in charitable donations• Collaborated with post-closing and State Banking Department in reviewing tax returns and regulatory documentation

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  TJC Mortgage Inc

  Jul 2015 - Feb 2018

  Mortgage Loan Officer

  • Managed executive and customer relationships for seamless operational workflow• Led organizational growth initiatives resulting in 30% increase in project productivity• Implemented customer feedback system achieving 75% response rate, leading to improved vendor relationships and event quality• Directed new hire performance review program to optimize business efficiency• Orchestrated comprehensive branding overhaul, resulting in 30% increase in positive media coverage

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  Movement Mortgage

  Feb 2018 - Mar 2025

  • Lead and mentor team of 5+ lending professionals, implementing comprehensive learning strategies from application to post-closing• Drive operational excellence through weekly staff meetings, risk analysis, and performance monitoring• Manage consumer and investor sales portfolios exceeding $14M combined, tracked via Salesforce• Serve as subject matter expert for 15+ loan products and mortgage lending regulations• Create and execute marketing campaigns resulting in 30% growth in real estate agent partnerships• Organize and manage bi-monthly professional networking events and annual fundraising initiatives, enhancing brand visibility and community engagement Show less • Spearhead business development initiatives for luxury floral design services, conducting comprehensive needs assessments through bi-weekly client consultations• Implement data-driven approach to track customer preferences and retention rates, resulting in improved service customization• Develop and execute custom design strategies aligned with client budgets and timelines• Establish streamlined customer engagement processes, serving as primary point of contact throughout project lifecycle• Create and maintain systematic follow-up procedures to ensure client satisfaction and generate referrals Show less

  • Senior Mortgage Loan Officer

    Feb 2018 - Mar 2025

  • Mortgage Loan Officer

    Feb 2018 - Feb 2025
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  CoreTactic Career and Business Coaching

  Aug 2024 - now

  Director of Business Development

  - Identify and pursue new business opportunities with individuals, corporations, and educational institutions seeking career coaching services- Build and maintain relationships with HR departments, alumni associations, and professional organizations to generate referrals- Develop compelling proposals and presentations tailored to potential clients' specific needs- Create and implement marketing strategies to increase brand awareness in target markets- Collaborate with our coaching team to understand service capabilities and develop client solutions- Track industry trends to identify emerging opportunities in the career development space- Establish revenue goals and metrics to measure business development success- Represent the company at networking events, conferences, and industry gatherings- Work closely with the leadership team to refine service offerings based on market feedback Show less