Tan Kai Wen

Experience

• 

  Blackbox

  Jul 2016 - now

  Project Management (Qualitative and Quantitative):Conducting assessments of project feasibility and costings for qualitative studies, ensuring competitive pricing and sufficient budget allocation for project goals.Leading the alignment of project requirements with crucial stakeholders to identify operational risks once the project is commissioned. Managing internal clarifications, aligning stakeholders’ expectations, and coordinating with external teams for precise project delivery. Consistently monitoring fieldwork progress and providing support for smooth data collection. Establishing quality compliance for data collection through QC implementation. Resources Management (People, Cost):Supervising operational expenses and payments, ensuring timely compensation. Generating monthly reports on cost plans for upper management. Handling recruitment, training, and performance assessment for seamless onboarding. Regularly reviewing and ensuring the accuracy of operating procedures. Show less Qualitative Research Experience:Planned and organized resources for operational tasks within a given budget. Designed and implemented processes for quality compliance and streamlined work processes for performance improvement strategies.Quantitative Research Experience:Led project meetings with cross-functional teams to align on fieldwork requirements. Identified potential operational risks before/during project execution and provided risk mitigation solutions. Executed critical thinking to manage on-ground issues and closely monitored fieldwork progress to meet budget and timeline. Reported on fieldwork progress/issues and aligned mutual expectations between internal and external stakeholders.Other Experience:Oriented and provided mentorship to contract staff and interns. Show less

  • Assistant Operations Manager

    Mar 2022 - now

  • Senior Operations Executive

    Jan 2019 - May 2022

  • Operations Executive

    Jul 2016 - Jan 2019