Steven Geovano

Experience

• 

  PT. Sibalec Kemas

  Jan 2018 - Feb 2018

  Production Management Intern

  Design a procurement and raw material control method using EOQ and POQ method

• 

  Gibby

  Mar 2019 - May 2019

  Quality Assurance Intern (E-commerce Apps)

  • Design test plans and procedures based on specifications set by the Product team• Ensure that the application meets all standards and guidelines by performing various tests.• Summarize all defects, create reporting, and work with Tech Division to rectify the issues.

• 

  Gibby

  Aug 2019 - Mar 2021

  • Establish and maintain strategic partnerships with key partners including banks, payment gateway, and delivery services• Collaborate with the Product and Tech Division team to define commerce features and specifications for the application and internal portal• Developed internal procedures, reports, and operations procedures to streamline organizational workflows• Supervise operations administrative staff to ensure seamless day-to-day operations of the organization• Collect, analyze and present data-driven reports to the Board of Directors on a regular basis Show less

  • Business Operations Associate (E-commerce Apps)

    Jan 2020 - Mar 2021

  • Business Development Executive

    Aug 2019 - Dec 2019
• 

  Toyota Astra Motor

  Apr 2021 - Sept 2022

  Product Manager (Mobile Apps & E-commerce)

  • Responsible for end-to-end strategy and development of mobile apps, chatbot, and e-commerce projects• Define product vision, roadmap, and requirements based on customer needs and company strategies• Conduct thorough research, study, and benchmarking to create comprehensive product requirements• Monitor daily product performance and evaluate to enhance the overall customer experience• Coordinate effective communication with both external and internal stakeholders to ensure alignment of vision throughout the product development process• Track key project metrics, budgets, and timelines to ensure the success of the final product Show less

• 

  ShopeePay

  Oct 2022 - now

  •Lead peer-to-peer transfer and on Platform team to drive the development and optimization of key products such as KYCprocess, Transfer (transfer to wallet, transfer to bank, cashout, e-wallet transfer, etc.), promotions, peer-to-peer transfers, top-ups, and on-platform (all ShopeePay Services in all SEA group environemnt, i.e. ShopeeFood, Marketplace, Digital product, etc.).• Responsible for the development of those key features• Collaborate closely with cross-functional teams including Marketing, Fraud, KYC, Tech, and Business • Ensure successful feature launches and ongoing optimization• Conduct market research and analysis to identify user pain points and opportunities for product enhancement, and propose product recommendations• Creating feature specifications and requirements, development timeline, and provide support for project planning and execution• Coordinate user testing and provide feedback to the development team, ensuring that all product features meet customer needs and align with overall company goals• Track product performance metrics and provide regular reports to the team and management, identifying areas for improvement and proposing solutions to enhance the customer experience. Show less • Responsible for the development of key features regarding Promotions, KYC, and anti-fraud• Collaborate closely with cross-functional teams including Marketing, Fraud, KYC, Tech, and Business • Ensure successful feature launches and ongoing optimization• Conduct market research and analysis to identify user pain points and opportunities for product enhancement, and proposing product recommendations• Creating feature specifications and requirement, development timeline, and provide support for project planning and execution• Coordinate user testing and provide feedback to the development team, ensuring that all product features meet customer needs and aligned with overall company goals• Track product performance metrics and provide regular reports to the team and management, identifying areas for improvement and propose solutions to enhance the customer experience. Show less

  • Lead Product Manager (Transfer and On-Platform)

    Jan 2025 - now

  • Lead Product Manager (User Growth)

    May 2024 - Dec 2024

  • Product Manager

    Oct 2022 - Dec 2024