Tori Newman

Experience

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  Partners In Pediatrics

  Mar 2012 - May 2012

  Medical Assistant Extern

  -Roomed patients according to policy rules-Obtained vitals-Completed lab testing accurately-Worked with providers to give the patient exceptional care-Cleaned and sanitized patient rooms

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  Children's Hospitals and Clinics of Minnesota

  May 2012 - Sept 2013

  Certified Medical Assistant

  -Roomed patients with specific guidelines-Obtained vitals-Obtained patient history-Completed lab testing accurately-Gave patients immunizations

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  Allina Health

  Sept 2013 - Dec 2014

  Patient Access Liasion III

  -Registered patients-Obtained insurance information and input into chart- Maintained quality scores for efficently scheduling appointments- Sent messages to clinics and providers-Scheduled for 20 different metro clinics- Answered phone calls promptly and help with with scheduling appointments and questions-Transferred patients to the appropriate location-Created a Volunteer committee for our small team to be able to help in the community-Member of Employee Entertainment Committee-Planned and the Primary Contact for project in department Show less

• 

  Center for Diagnostic Imaging (CDI)

  Dec 2014 - Dec 2015

  Certified Medical Assistant

  - Roomed patients and obtained vitals and chief complaint- Prepped patient charts and obtained prior imaging reports- Assisted neuroradiologists with injections

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  Psychology Consultation Specialists, PLLC

  Jan 2016 - Sept 2023

  - Interview and screen for new hires- Supervise front desk staff- Manage workflow- Provide support to over 20 mental health providers- Technical support for providers and administrative staff- Originally developed and continuously update training manuals for new hires- Plan work events effectively and efficiently while staying on budget- Coordinate referral meetings- Verify insurance benefits via provider portals and over the phone- Submit insurance claims and investigate claim denials- Post insurance and patient payments- Handle over 200 patient accounts on a daily basis- Run payroll reports bi weekly- Evaluate performance and provide feedback Show less - Provide support to over 20 mental health providers- Technical support for providers and administrative staff- Originally developed and continuously update training manuals for new hires- Plan work events effectively and efficiently while staying on budget- Coordinate referral meetings- Verify insurance benefits via provider portals and over the phone- Submit insurance claims and investigate claim denials- Post insurance and patient payments- Handle over 200 patient accounts on a daily basis- Run payroll reports bi weekly- Update social media and website Show less

  • Office Manager

    Oct 2021 - Sept 2023

  • Billing Specialist and Marketing Coordinator

    Feb 2019 - Oct 2021

  • Front Desk Assistant and Marketing Coordinator

    Jan 2016 - Feb 2019
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  HealthPartners

  Sept 2023 - now

  Claims Technical Support Coordinator