Edwin Sim

Experience

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  PC Connect Pte Ltd

  Jul 2007 - Feb 2010

  Corporate Sale Executive (Major Account)

  Corporate Sale Executive (Major Account) - Actively sourcing for new customers accounts and achieve sales quota - Develop and maintains working relationship with vendors and major corporate, government and SME accounts.- Negotiate with vendor for better pricing to maximize company’s profit.- Provide consultation and IT solution (such as hardware and network solution) which caters to customer’s business needs- Handle daily sales processes like respond customer’s enquiry, prepare quotations, issue purchase orders, invoices and delivery order.- Liaise with vendor for stock delivery. - In charge of IT booths and manage part timers in several IT and Corporate Trade Shows.- Attend product trainings, product launch and Vendor’s Event.- Prepared reports such as monthly sales report and sales forecast report.- Prepare sales presentation slides for managers and give presentations and product demonstration to customers when needed. - Appointed as Product Manager to coordinate and manage product of a particular brand Show less

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  Jardine One Solution (2001) Pte Ltd

  Mar 2010 - Sept 2010

  Account Manager (Commercial Sector)

  Account Manager (Commercial Sector) - Actively sourcing for new customers accounts and achieve sales quota - Develop and maintain working relationship with vendors, distributors and SME accounts- Provide consultation (IT Products, IT Maintenance and IT Solution)- Handle daily sale enquiry- Work closely with different department to ensure goods and services is delivered smoothly to meet customer timeframe

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  ST Electronics

  Jan 2011 - Aug 2017

  Project Lead

  Project Lead Operation & Support - Manage a team of 5 in command and control application systems support and maintenance- Conduct research on new products and evaluating specific requirements for customer- Provided post sale support and training session to end user- Maintaining good relationships with internal and external business partners- Worked closely with customers on the technical requirements, Identified requirements andprovide technical solutions- Working closely with customers to ensure smooth delivery and implementation of solutions- Hands-on technical experience, Strong understanding of technologies such as VMware,Window Servers, MS exchange Server, Oracle Database/Weblogic Server, IBM server, SANStorage, F5 Load-balancer- Manage and fulfill project SLAs while upholding customer satisfactory benchmark- Manage day-to-day Operation and Administration (functional and technical support)- Manage maintenance contract renewal and manpower quotation- Develop workflows and SOPs to facilitate both team and customer operation- Plan, organize and manage team to achieve company objectives- Mentor team member and monitor their training/personal growth Customer & Vendor Management - Manages customer/end users’operational/deployment requirement (local/oversea) - Advise software/system enhancements and initiatives for cost saving and improve productivity - Manage 3rd party hardware vendor for hardware maintenance and service SLA Show less

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  GovTech

  Aug 2017 - now

  Technical Consultant

  • Provide solution and system design consultancy for application system hosted in both private and commercial cloud environment• Managing cloud operation and administration (provisioning of cloud services, incident management, planning and tracking of cloud expenditure)• Constantly review application and system design and propose new initiative to improve operation efficiency and productivity • Point of contact for infrastructure related matter for application hosted in cloud environment and on premise data center• Manage day to day operation of infrastructure supporting stakeholder application systems• Responsible for various security solution implementation to enhance system security posture • Oversee multiple project and ensure project are delivered timely• Manage project end to end from provisioning, implementation, system live and operationalize• Work Closely with multiple stakeholders and external vendor for requirement gathering• Responsible for infrastructure security compliance to security policies • Contract and Vendor management for multiple managed services contract up to $10 million in values• Assisted in IT budgeting and financial planning • Manage tender procurement Show less