Anne Murillo

Experience

• 

  Jumeirah

  Sept 2009 - Oct 2012

  Hostess Server

   Welcomes and greet the guest at the entrance and escort them to their assign tables Attends to all reservations and inquires over the phone Maintain and fill logbooks/ reservation book with the necessary information Responsible for all the menus and buffet tags required Performs other related duties as may be assigned by Superior Secures food and beverage orders from the guests and relays them to the kitchen and bar Serves the food according to prescribed standard operating procedures Undertakes upselling and suggestive selling without being pushy Responsible for all the mis-en-place required for service Familiarize in all menus and drinks and their general descriptions Attends to guest inquiries, request and complaints عرض أقل

• 

  JW Marriott Marquis Hotel Dubai

  Oct 2012 - Feb 2014

  Team Lead

   Monitor bar operations, inventory, par stock movement. Update menus and making sure the consistency of every product and service we sell. Provides hands- on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to the guest. Make sure guests orders receive the food, beverages and services they order, must seek the assistance of the immediate supervisor and reports the issue to the Outlet Manager if corrective action is required; Conducts team briefing and training as delegated by the Outlet Manager; Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening; Performs other duties may be assigned by the management; Conducts restaurant control (inventory) عرض أقل

• 

  Fundamental Hospitality

  Mar 2014 - Jul 2016

  Restaurant Supervisor

   Provides trainings with utilized training materials to improve skills and personal growth Sets a personal example for right conduct and behavior for an open eyed, respected and effective supervision of the restaurant. Monitor bar operations, inventory, par stock movement. Update menus and making sure the consistency of every product and service we sell. Provides hands- on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to the guest. Make sure guests orders receive the food, beverages and services they order, must seek the assistance of the immediate supervisor and reports the issue to the Outlet Manager if corrective action is required; Conducts team briefing and training as delegated by the Outlet Manager; Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening; Performs other duties may be assigned by the management; Conducts restaurant control (inventory) Assist the Outlet Manager in administration tasks عرض أقل

• 

  BU! Trinity

  Aug 2016 - Jun 2019

  I am recently employed in BU! Restaurant, Bar and Lounge as a Assistant Restaurant Manager, with an experience in F&B for over seven years here in United Arab Emirates and in the Philippines, during this time I only worked in 5 star restaurants as server, receptionist, restaurant supervisor and promoted to assistant manager.As an assistant manager, I employ excellent communication, inter personal and leadership skills to respect and maintain the respect of me crew and achieve corporate objectives. I am customer driven and able to make quick and effective decisions under pressure while delegating tasks appropriately. Finally, I am committed to provide extensive training and cross training to ensure our shared success.Throughout my career, I have had the opportunity to learn how to adapt easily to different situations and work environments and having the chance to work with different nationalities have taught me the importance of respect to other’s culture. عرض أقل

  • Restaurant Supervisor

    Aug 2016 - Jun 2019

  • Assistant Restaurant Manager

    Aug 2016 - Jun 2019
• 

  Aqua Restaurant Group

  Jun 2021 - Dec 2021

  Assistant Restaurant Manager
• 

  Waldorf Astoria Doha West Bay

  Aug 2022 - now

  F&B ADMIN