Ashley Eliassaint

Experience

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  CARING SHEPHERD HHC AGENCY, LLC

  Jun 2017 - now

  ● Served as the primary point of contact for 55 patients, addressing inquiries, providing information, and offering support to improve patient experiences● Scheduled and coordinated meetings and interviews with internal and external stakeholders for executives● Budgeted, planned, and partnered with local vendors to educate and connect immigrants and older populations to healthcare providers and resources in Long Island and the five boroughs● Managed travel expenses and arrangements, including flights, transportation, and accommodations, for executives and managers● Answered employees, patients, and healthcare company inquiries via email, phone, and in-person appointments Show less

  • Office Manager & Outreach Coordinator

    Jan 2024 - now

  • Office Assistant

    Jun 2017 - now
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  New York University

  Sept 2020 - Dec 2020

  NYU Phonathon Caller

  ● Managed private client information● Raised money for university scholarships and clubs● Performed surveys for current students and alumni on university's behalf● Updated alumni, current students, and parents on NYU events and resources

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  Weekly Humorist

  Jun 2021 - Sept 2021

  Humorist Intern

  ● Designed pitch decks for animated and live action projects● Marketed newly published books on social media● Storyboarded scripts for potential graphic novels

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  Meta

  Aug 2021 - Nov 2021

  Game Dev Alpha Program Participant

  ● Prototyped a 2D Action-Adventure shooter in two weeks● Attended workshops on marketing for games, analytics, and investment● Created short-term and long-term goals for mobile game development

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  WEBTOON

  Jun 2022 - Sept 2022

  CANVAS Squad Intern

  ● Collaborated with cross-functional teams in different time zones to address customer complaints in Microsoft Teams● Monitored the product backlog, assignments, and submitted deliverables for multiple projects in Airtable● Prepared and proofread detailed and confidential documents, presentations, and reports for internal meetings in Microsoft Office● Reviewed complaints for multiple Webtoons CANVAS comics, identifying and reporting materials that violated brand safety guidelines to ensure a safe platform for the teen and young adult audience Show less

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  NBCUniversal

  Jun 2022 - Aug 2022

  Game Production & Design Intern

  ● Prototyped First-Time User Experiences (FTUEs) in Figma to showcase the consumer’s journey for mobile and console devices, leading to an 10% increase in daily active users for many apps● Managed product documentation, including feature specifications, user stories, and release notes for internal and external teams● Collaborated with the production team to test and provide feedback on new features and updates● Tracked and analyzed key performance indicators (KPIs), including conversion rates, user engagement, and revenue, before and after mobile app updates● Served as a liaison between the production team and external studios to clarify design and technical tasks, resulting in external studios delivering their assets on time● Participated in internal meetings to develop pitch decks, presentations, and product reports in Microsoft Office Suite and Adobe Creative Suite Show less