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Lynne Neises

Lynne Neises

Retention Manager

Followers of Lynne Neises862 followers
location of Lynne NeisesAustin, Texas Metropolitan Area

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  • Timeline

  • About me

    AMR Vendor Management Manager at Apple

  • Education

    • South Dakota State University

      1990 - 1993
      Bachelor's of Science Apparel and Textiles

  • Experience

    • PREMIER Bankcard

      Jan 1996 - Jan 2000
      Retention Manager

    • First USA

      Jan 2000 - Mar 2002
      Sr Business Analyst/Field Manager

      Managed daily site performance, ensuring consistency over the network.

    • Sears

      Jan 2002 - Jan 2005
      Sr Long Range Planner

    • Dell

      Jan 2005 - May 2008
      Call Center Operations Consultant

    • Apple

      May 2008 - Jan 2018

      • WW Workforce Management and Quantitative Planning Manager

        Jan 2013 - Jan 2018

      • WW Operations Manager

        Jan 2008 - Jan 2013

      • Program Manager

        May 2008 - Jan 2008

    • Facebook

      Jan 2018 - Jan 2019
      Manager Workforce Management

    • Apple

      Jan 2020 - now

      • Partner Operations Manager

        Jan 2021 - now

      • Process Improvement Project Manager - AMR Vendor Management

        Jan 2020 - Jan 2021

  • Licenses & Certifications

    • Contact Center Excellence Registered Coordinator

      COPC

    • Green Belt Certified