Ryan Dusing

Experience

• 

  Liberty Driving School

  Jun 2012 - Jul 2014

  Driving Instructor

  Responsible for the education of learning drivers of all ages, from all over the world.

• 

  Park University

  Aug 2014 - Jan 2020

  Worked with another manager and one director in the department to oversee day-to-day operations for a team of 10 Admissions Representatives that was responsible for qualifying, nurturing, and converting inquired/prospective students into "confirmed" students. During my time in the position we averaged well over 20% year-over-year growth per term, generating more new online students than the University has seen in over 5 years.-Assisted in hiring and on-boarding all new team members through training and development of standard operating procedures and best practice strategies -Worked to consistently educate and assist all team members in new situations as they arise-Remove roadblocks and obstacles that prevent or slow Admissions Representatives in their daily tasks as quickly and efficiently as possible Show less

  • IT Project Manager

    Oct 2017 - Jan 2020

  • Admissions Manager

    Aug 2015 - Sept 2017

  • Admissions Representative

    Aug 2014 - Aug 2015
• 

  Apex IT

  Jan 2020 - Sept 2021

  Consultant

  Wear a number of hats as necessary to facilitate, manage, build, or assist in successfully delivering higher education solutions for clients. Salesforce as a CRM, Admissions, and Retention solution-Documenting, developing, and building solutions to replace current business process-Align business priority with need to deliver successful outcomesBusiness process management-Documenting and developing business process maps-Qualifying pain points and viable solutions-Implementing changes with successful change management techniquesProject Management-Ensure projects are scoped, planned, and budgeted for accurately-Ensure key deliverables, milestones, and budget are being delivered in a timely and accurate fashion-Ensure stakeholders are up to date and aware of all current and upcoming necessary decisions Show less

• 

  Huron

  Sept 2021 - now

  • Salesforce Consulting Senior Manager

    Jan 2025 - now

  • Salesforce Consulting Manager

    Jan 2023 - Dec 2024

  • Technical Senior Associate

    Sept 2021 - Dec 2022