Meenal Mittal

Experience

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  Sopra Steria

  Jul 2012 - Jul 2015

  Software Engineer

   Database design, table design, data modelling and performance tuning independently with minimum help. Independently build database schema, tables, procedures and permissions and also developing stored procedures and triggers etc according to coding standards. Participate in discussions (involving onsite/offshore teams) of requirement analysis/clarifications, architecture, design and development. Work with internal as well as external stakeholders for various project management activities. Analysis of business issues, raising incident accordingly and providing appropriate solutions as per the client’s expectations. Create/Update Full Installation Scripts and maintain other ad-hoc scripts for a database and other tools. Work with Lead to create accurate effort estimates, plan deliverables, determine risk assessment and estimate resource needs. Providing service improvements through change requests, impact analysis and cumulative effort estimation, development and updating live project. Writing complex database queries, storing procedures and database performance tuning. Interacting with the users for understanding and gathering business issues. Raising problem records for frequently occurring issues and managing the same. Applies programming tools, procedures, functions and routines towards delivering the assigned task or activity. Good knowledge of source code configuration management software involving the check-in/check-out process. Investigating new technologies and recommending them based on the needs. Working closely with other teams, such as QA, systems analysts, deployment / IT and onsite/client professionals for knowledge transfer or requirement clarifications etc. with the required help. Problem-solving and thinking laterally as part of a team, or individually, to meet the needs of the project. Delivery Quality deliverables as agreed upon within the schedule. Provided extensive support in varying situations. Show less

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  RBS International

  Jul 2015 - Oct 2017

  System Analyst

  1- Resolve product or service problems by clarifying the customer's request, determine the cause of the problem, select and explain the best solution to solve the problem, expedite correction or adjustment, and follow up to ensure resolution. 2- Support, optimization and customization of Application and Operations support tasks.3- Managing cases, requests and enhancements using Relativity & VP platforms. 4- Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner.5- Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times.6- Problem determination, workaround resolution, root cause analysis, major incident management.7- Create productive relationships with and between key stakeholders.8- Ensure that solution and application support documentation is maintained to the highest quality and accuracy.9- Assist TL and Manager with the improvement in the support of internal applications and infrastructure.10- Creation and distribution of knowledge and information with other team members and the company.11- Provide assistance and cover for other team members where require. 12- Prepare and analyze various reports to proactively identify and resolve issues.13- Research code to determine cause of certain behaviours that have occurred in a batch environment.14- Evaluate business requests to determine feasibility, work with Software Engineers to define alternatives and recommend optimal solutions.15- Actively look for opportunities to enhance standards and improve process efficiency. Show less

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  Macquarie Group

  Oct 2017 - now

  • Assistant Manager

    Jul 2019 - now

  • Information Technology Executive

    Oct 2017 - Jul 2019