Melania Maduli

772 followers

Milan, Lombardy, Italy

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Timeline
About me
Customer Success Manager Strategic Clients
Education
- Istituto Tecnico Commerciale L. Einaudi, Palmi
  1984 - 1989
  Accountant
- Università Commerciale 'Luigi Bocconi'
  1989 - 1995
Experience
- Vodafone
  Jan 2010 - Dec 2012
  - Team Manager Corporate Service
    Jan 2011 - Dec 2012
  - Corporate Service Account
    Jan 2010 - Dec 2010
- Vodafone Business
  Jan 2013 - now
  - Customer Success Manager
    Nov 2020 - now
  - Service Manager
    Jan 2016 - Nov 2020
  - International Service Implementation Manager
    Jan 2013 - Dec 2015
Licenses & Certifications
- Contract and Commercial Management Practitioner (ACCM)
  IACCM
- IT Information Library Foundations Certification (ITIL)
  AXELOS Global Best Practice
  Apr 2020
- PRINCE2
  AXELOS Global Best Practice
  Apr 2015
Honors & Awards
- Awarded to Melania Maduli
  Top Global Customer Experience Hero 2016 Vodafone Group Jun 2016