Taher Neralwala

Experience

• 

  Air Canada

  Feb 2001 - Jan 2002

  Software Engineer

  Cargo application data migration.

• 

  Unisys

  Feb 2003 - Jan 2007

  RE-Engineering and Modernization of Unisys PSS Ticketing and Departure Control applications.RUP based Iterative Development Environment. Application Support for Unisys Reservation, DCS, Ticketing, AAF products for Cathay Pacific, Travel Sky, Air India, etc.XML based Web-services implementation for SITA.Implementation of APIS, ETAS (AU Immigration Information), Married Segment Control, etc.

  • Business Analyst - Travel PSS

    Jun 2005 - Jan 2007

  • Team Lead

    Feb 2003 - May 2005
• 

  Northwest Airlines

  Feb 2007 - Jul 2007

  Business Analyst - Travel AOP

  Airport Operations Re-Engineering

• 

  Unisys

  Jul 2007 - Feb 2009

  Business Analyst / Senior Developer - Cargo LMS

  LMS Cargo Re-Engineering

• 

  Delta Air Lines

  Jun 2011 - Mar 2013

  Project Manager / Requirements Analyst

  Re-Platforming and Modernization of passenger travel customer support application with host of functionalities ranging from availability, shopping, booking, frequent flyer, ticketing, etc.

• 

  PROS

  Apr 2013 - now

  Project Manager / Product Manager - Airline Travel RMS

  Support and Development for Airline Travel RMS productsProduct management, Release Planning and Delivery Management, , SLA management, Tracking, Planning, Communication and Setting stakeholder expectations, Team Management, On-boarding/off-boarding, knowledge management and retention, Customer Delight.