Brey-Lynn Wilson

Experience

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  American Honda Finance Corporation

  Sept 2012 - May 2013

  Collection Agent

  Call center representative managing high volumes of calls from customers with accounts in collections. Responsible for locating and monitoring overdue accounts through customer tracking system. Effectively advised customers on repayment options and posted payments to active and charged off accounts. Negotiated terms with lender and updated attorneys and insurance agencies of account status.

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  MOSAIC SALES SOLUTIONS US OPERATING CO., LLC

  Jun 2013 - Jul 2015

  Sales Consultant

  Provided exceptional customer support through skills workshops and technical support to ensure customer satisfaction and retention. Implemented Samsung product and sales knowledge to ensure productivity.Skills: Account Management, Customer Support, Product Knowledge, Troubleshooting, Application support, Telecommunication and Wireless Technologies.

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  Verizon Wireless

  Jul 2015 - Feb 2022

  Sales Solutions Specialist

  Investigated technological issues using knowledge based and personal experience to ensure timely completion of resolutions. Developed and implemented best practices for product use and efficiency resulting in improved and ease of use satisfaction outcomes for consumers. Performed routine network maintenance ensuring 100% efficiency. Awarded the “Revenue Sales Challenge” winner 5x for exceeding 35k in sales quarterly.

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  AT&T

  Mar 2022 - Nov 2022

  Mobility Sales Executive

  Mid-Market mobility subject matter expert with a proven track record of building successful relationships with businesses by delivering customized value-added technology solutions to meet their strategic business priorities by eliminating client barriers resulting improved efficiency and cost savings. Capitalized on opportunities to enhance customer experiences and bring in repeat business through nurturing connections. Utilized a combination of cold calling and consultative selling to close complex sales, generate new sales and develop/implement strategic initiatives to grow and retain revenue streams while maintaining key revenue objectives and other performance metrices. Responsible for selling customized wireline and wireless business solutions within a defined territory. Show less

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  Atrium Health

  Feb 2023 - now

  • Patient Transport Coordinator

    Sept 2024 - now

  • Patient Transportation Lead

    Dec 2023 - now

  • Patient Transporter

    Feb 2023 - Dec 2023