Crystal N. Davis, MBA, BSHA

Experience

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  Comerica Bank

  Mar 2002 - Apr 2005

  Teller/Branch Receptionist

  • Analyze customer financial statements. Audit balancing of volt and ATM machines. • Cash handling of transactions & individual and group sales with meeting monthly sales quota.

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  HealthCall of Detroit

  Jun 2007 - Oct 2012

  Medical Records Data Assistant and Home Health Aide

  • Assisted with maintaining NCQA accreditation status through federal law and regulations by auditing and monitoring records to maintain compliance. Processed records in medical system.• Provided quality care to seniors, auto accident patient’s, paraplegic/quadriplegic patients.

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  WellsBrooke Home Health Care

  Apr 2008 - Apr 2014

  High Tech Aide

  • Provided quality care to seniors, auto accident patient’s, paraplegic/quadriplegic patients.• Provided housekeeping services, ran errands and ordered medical supplies as needed.• Documented care notes of day to day care and activity while ensuring safety of the patient.

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  Henry Ford Health System

  Apr 2013 - Oct 2015

  Program Administrative Assistant

  • Supervise staff by overseeing and monitoring their assigned duties and departmental functions.• Analyzed annual financial statements, project budgeting, and analysis of data for monthly audit. • Researched back-up documentation for monthly reports for grant funding auditing purposes. • Coordinated, prepared and process data through Redcap data entry and Concur report system.• Presented presentations on Health Equity trainings to health providers and community partners.• Facilitated and coordinated community outreach, recruitment efforts, and special projects. Show less

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  Presbyterian Villages of Michigan

  Oct 2015 - Jul 2017

  Housing Administrative Assistant

  • Supervises staff and campus by directing, delegating assignments, and departmental functions. • Analyze, verifies and reports financial data, statistics and research for preparation of audits. • Experienced in monthly MSHDA reporting for compliance certification process in iCam system. • Directs and assists business stakeholders and residents/families with wellness resources. • Plan, organize, and coordinate events & activities with staff and ensuring safety of the residents. Show less

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  Advantage Living Center ~ Skilled Nursing & Rehabilitation

  Jul 2017 - Jan 2018

  Admissions and Marketing Director

  • Achieved facility census goals and annual budget projections.• Acted as a liaison between the facility and the outside community.• Developed strategies to maximize admissions of patients requiring a sub-acute level of care including daily contact with potential referrals; including hospitals, physicians, insurers.• Ensured timely delivery of census report to corporate office and essential services.• Conducted admission screening of potential patients; determined level of care, insurance coverage, services, and equipment needed.• Assisted in marketing services to the managed care industry. Participated in contract closings and price negotiations with insurance companies.• Worked with local community agencies to generate a positive image and encouraged word-of-mouth referral activities. Participated in corporate trade shows and marketing activities.• Maintained knowledge of current regulations of Medicare/Medicaid and private insurance company reimbursement. Show less

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  HCR ManorCare

  Mar 2018 - Nov 2018

  Director of Admissions & Marketing

  • Expertise to build and grow census and quality mix by developing the market.• Provide patients/families with information and assistance in choosing a nursing center.• Develop relationships with a growing base of referral sources and a flow of quality referrals.• Maintain awareness of admitting and attending physician’s opinions and challenges. • Effectively networks with current and past customers to solicit referrals.• Maintain an active involvement in the community organizations and associations.• Ensured timely delivery of census report to corporate office and essential services.• Conducted admission screening of potential patients; determined level of care, insurance coverage, services, and equipment needed. Show less