Touseef Ullah

Experience

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  Self-employed

  Jun 2016 - Jan 2023

  Freelance Writer
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  Digital Globe Services

  Jan 2017 - Jan 2017

  Sales Executive

  - Manage the flow of incoming leads.- Qualify leads during calls.- Assist customers with all knowledge on products and services- Analyze client requirements and facilitate sales- Ensure optimal level of client satisfaction at all times

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  Links school

  Jul 2018 - Jan 2019

  Office Administrator

  - Involved in day-to-day activities of running the school.- Supervising and assigning duties to relevant staff.- Inventory documentation and creating databases of information.- Creating PPTs for relevant events and announcements.- Assisting with logistics during school events.

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  Gul Ahmed Textile Mills Limited

  Jan 2020 - Jun 2021

  Social Media Moderator

  - Ensuring smooth running of assigned social platforms.- Replying and resolving customer queries over chat.- Collaborating with E-commerce department for tracking and documentation of orders.- Meeting E-commerce sales targets.- Assistance in updating product descriptions and media on the E-commerce website.

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  Social Champ

  Jun 2021 - Jul 2022

  - Resolving customer queries over Live chat to ensure customer satisfaction.- Identifying potential leads and opportunities to upsell.- Effective collaboration with the Development team for bug resolutions.- Testing for updates and bugs on the platform.- Collecting and documenting feedback for product improvements and feature updates.- Scripting, recording and editing videos for company’s socials and Ads.- Engaging in industry relevant communities to promote the product, build connections and generateleads.- Conducting Demo calls for potential leads and current customers to meet quarterly goals Exibir menos

  • Community Specialist

    Jan 2022 - Jul 2022

  • Customer Advocate

    Jun 2021 - Jan 2022
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  Ecoanalytics Inc.

  Jul 2022 - Jan 2023

  Business Associate

  - Managed business operations ensuring on-time completion of key deliverables.- Reached a total of 30,000+ followers for two LinkedIn company pages.- Assisted CEO in gaining followers:16,000+ on Twitter and 15,000+ on LinkedIn.- Designed 2 websites on Figma for a project launch.- Created reports, presentations and other assets for executive staff

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  SHAPE Global Ltd

  Nov 2023 - Jan 2024

  Business Manager

  - Created a social media and community strategy for the CEO and the company LinkedIn page.- Created sales and marketing assets such as reports and presentations.- Collaborated with team members to identify research objectives and develop research plans.- Conducted extensive research on industry relevant topics to support internal ideation processes.

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  Eyeconic Media LLC

  Jan 2024 - Jan 2024

  Project Assistant

  - Managed finances and budgets, ensuring adherence to allocated funds.- Coordinated internal and external communications, fostering strong relationships.- Liaised with vendors, talent, and stakeholders, resolving issues promptly.- Organized travel and accommodation arrangements for cast and crew.- Assisted production team with administrative tasks and logistics coordination.- Received positive feedback for reliability and organizational skills..

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  Social Champ (Techstars '22)

  Jan 2024 - Jan 2025

  Senior Community Manager
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  Superhuman

  Jan 2025 - now

  Chief of Staff
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  Nexa Growth

  Jan 2025 - now

  Sales Associate