Tamara Willis, PHR

Experience

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  Banco del Pacifico

  Jan 1991 - Jan 1996

  Assistant Loan Officer

  Detail oriented professional with excellent customer service skills. Three years experience in working with high end corporate accounts. • Assisted loan officer by generating loan documents, reports and tracking interest rates• Acted as a liaison to creditors and borrowers demonstrating excellent communication skills and superb customer service• Aided and advised clients experiencing difficulty receiving loans by suggesting alternative options • Coordinated with team of underwriters to ensure accurate completion of all tasks • Researched, analyzed and interpreted various financial reports Show less

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  Translarvpac

  Jan 1996 - Jan 2002

  Business Owner

  • Managed day to day business: finance and operations.• Searched and gained accounts.

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  Ecce Panis, Inc.

  Sept 2002 - Oct 2005

  Human Resources Assistant

  Provided high level administrative support within the HR function with responsibility for payroll processing and distribution, benefit enrollments, monthly headcount reporting, and personnel file maintenance.Processed COBRA, FMLA, short-term Disability, Worker's Compensation, and Unemployment benefits, and compiled accurate data to support the preparation of EEO, OSHA, and headcount reports.Planned and executed a series of company and special events, demonstrating a proven ability to control costs, administer budgets, and exceed management expectations.Supported HR colleagues with the preparation and roll out of company-wide training programs in the areas of harassment, diversity, safety, and continuous development among others.Functioned as a Spanish translator as required and provided meticulous oral and written translation services in accordance with company needs.Worked closely with HR colleagues to investigate and resolve challenging employee relation's issues, competently handling disciplinary and grievance meetings in a swift and decisive manner. Show less

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  Freeze CMI

  Feb 2005 - Oct 2005

  Human Resources Generalist

  Managed a complex daily workload with responsibility for hiring and recruitment, payroll administration, employee relations, benefits administration, staff training and development, and reporting among others.Responsible for the cost-effective recruitment of exempt and non-exempt positions and the timely and accurate processing of the company payroll in accordance with budgetary guidelines.Proactively investigated and resolved employee relation issues for Union and Non-Union employees, administering the disciplinary, grievance, and termination procedures as required.Utilized solid time management skills to administer the company-wide benefits programs including medical, dental, vision, life insurance, flexible spending accounts, and 401k.Responsible for processing COBRA, FMLA, short-term Disability, Worker's Compensation and Unemployment benefits in accordance with company policies and state regulations.Coached and mentored a HR Assistant in all aspects of the HR function, utilizing excellent instructional and communication skills to ensure the successful transfer of knowledge. Show less

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  Tribeca Oven, Inc

  Oct 2005 - Dec 2010

  Human Resources Manager

  Directly contributed to organizational performance by offering expertise, reliability, and continuity in all areas of HR, leading to optimized levels of company growth on an annual basis.Acted as a strategic business partner to department managers in Recruiting, Employee Relations, Union Relations, Management Development, and Performance Evaluation.Managed the recruitment function, hiring high performance candidates, facilitated internal succession planning, and minimized external recruitment costs.Maintained professional relationships with the management team and coordinated an ongoing program of coaching and development, improved staff performance, morale, and retention.Merged superior communication and active listening skills to resolve complex employee relation issues without loss of employee goodwill or risk of further escalation.Served as a subject matter expert to the management team in all areas of employment law, HR policy and procedure compliance.Developed, implemented, and revised standardized job descriptions, performance evaluation processes, and management incentive programs.Participated in Union de-certification procedures, and ensured the highest levels of organizational compliance.Meticulously investigated employee grievances, mediated disputes, advised leaders on the administration of the corrective action and disciplinary procedures, and approved employee terminations. Show less

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  Prestige Corp

  Mar 2011 - Jan 2012

  Human Resources Manager

  Function as a strategic business partner to department managers in Recruiting, Employee Relations, Union Relations, Management Development, and Performance Evaluation.Provide information and subject matter expertise to the management team in all areas of employment law, HR policy and procedure compliance, and the maintenance of Union agreements.Manage the hiring and recruitment function, demonstrating an innate ability to source high performance candidates, facilitate internal succession planning, and minimize external recruitment costs.Administer the benefits function including but not limited to medical, dental, vision, life insurance, flexible spending accounts, and 401k.Responsible for the accurate and compliant processing of COBRA, FMLA, Worker's Compensation, and Unemployment benefits in accordance with company requirements.Responsible for the timely and accurate completion of the annual EEO-1 Report, and OSHA 300 Log, in accordance with company policies and local and state regulations.Provide leadership and direction to the HR team in the execution of daily roles and responsibilities and foster a team-based environment where staff work cooperatively to achieve common goals.Thoroughly investigate employee grievances, mediate disputes, advise leaders on the administration of the corrective action and disciplinary procedures, and approve employee terminations where required.Perform a broad range of duties including employee file creation and maintenance, employee handbook development, policy and procedure development, and performance appraisal preparation. Show less

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  Pearson North America

  Sept 2012 - Feb 2016

  Human Resources Generalist

  Perform various human resources duties in areas such as recruiting, employment, compensation, benefits, training, employee relations, or other special projects. Serve as contact for employees and answer questions regarding HR policies and procedures. Consult with senior peers on non-complex projects to learn through experience. Writes position descriptions, benefit brochures and employee handbooks. Conducts research and analyzes data on assigned projects. May assist in the formulation of compensation objectives, manpower goals, personnel policies and proceduresEnsures all internal and external job postings are maintained and up to dateInterpret HR and company policies and ensure adherence to themResponsible for orienting individual employees to ensure a solid understanding of benefit plans and enrollment provisions Show less

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  RR Donnelley

  Feb 2016 - Sept 2016

  HR Generalist

   Responsible for guidance to all employees to insure consistent adherence to HR policies, procedures, and practices. Responsible for pro-active employee relations, communication support, and internal management consultation as they related to the Human Resource function Effectively support and foster the company’s Open Door Policy Administer the employment function, which includes recruiting and screening of applicants, facilitating the use of any temporary employment agencies and managing the job posting system for internal/external candidates in accordance with company and legal guidelines. Assist in the development and implementation of all Strategic HR management programs (i.e. employee involvement, hiring, promotional practices, wages structures, and proactive employee relations) Assist in managing Worker’s Compensation Insurance issues, including making recommendations to facilitate the timely closing of claims. Coordinate, facilitate and/or assist in all training activities within the facility (i.e. safety compliance, orientation programs, job knowledge, and leadership performances). Provide prompt and accurate guidance to employees regarding all benefit programs including timely orientation programs. Maintain all personnel records in accordance with EEO, privacy, and related requirements. Advise management teams regarding prompt and accurate completion of all status changes and in assuring prompt and accurate updated information in the HRIS system. Promote working together with all departments to build continual improvement within the company. Show less

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  LSC Communications, Inc.

  Oct 2016 - Feb 2020

  HR Generalist
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  Century 21 Action Plus Realty

  Dec 2022 - Oct 2024

  Real Estate Associate
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  Keller Williams Realty, Inc.

  Oct 2024 - now

  Real Estate Agent