Amanda Tice

Experience

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  SoBou

  Feb 2017 - Mar 2018

  Server and trainer

  Food and beverage service performed with knowledge, warmth, and Southern charm.

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  Afni, Inc.

  Jun 2018 - Sept 2018

  Call Center Representative
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  Brother John's Beer, Bourbon & BBQ

  Oct 2018 - Aug 2020

  Banquet Captain

  I oversee the execution of parties and events on-site, and off-site to ensure the guest's expectations are met and exceeded. Make sure all necessary dishware, service ware, buffet needs, are present in inventory, and alert management to anything that needs to be ordered. I lead teams of servers, bartenders and cooks by delegating tasks to all. I create floor plans for events, oversee setup, breakdown, and reset. Attend weekly meetings to discuss upcoming events with sales manager and banquet chef. Accommodate any and all guest requests to the best of our ability. Check in with host/coordinator to assure event is up to and exceeding expectations. Assist with scheduling. Use bar requisition sheets to maintain inventory and prevent losses. Present guest with check and process payments. Make notes in manager log book after each event. Fill out tip pool sheet and pay out tips to each crew member. Show less

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  Union Hospitality Group

  Sept 2020 - May 2021

  Server

  High volume kitchen and bar with live music six days a week. Upscale casual dining with a focus on guest satisfaction and being naturally hospitable.

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  ClubCorp

  Sept 2021 - Apr 2024

  Lead server

  Upscale food and beverage service for a la carte dining, as well as many events ranging from casual happy hours, to formal events such as weddings, proms, quinceneras. Duties include leading service team through delegation of tasks and guidance. I train new team members, and am capable of fulfilling nearly any role in a restaurant/hospitality role. I am a member of the wine committee as well as the foodie committee. I am currently studying for my intermediate sommelier certification.

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  Casino Del Sol Resort

  Mar 2023 - now

  Service Supervisor