Rejhan Useini

Experience

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  United Nations

  Mar 2010 - May 2010

  Liaison Officer

  The Fourth United Nations Conference for the Least Developed Countries (LDC IV):* Develop and foster relationships with the community, stakeholders, and other entities.* Liaising committees for technical conferences * Maintain close links with management the members of the conference production teams to ensure they are kept up to date with the status of all conference related projects* Working closely with the onsite support teams (show callers, operations, AV) to ensure delivery of a first-class-on-site conference experience for both speakers and delegates * Collaborate and communicate successfully with other entities outside of the event.* Compile reports about particular incidents, events, or updates about important issue for the event.* Promptly respond to incidents and other events as necessary..* Monitor, coordinate, and communicate strategic objectives.http://ldc4istanbul.org/ Show less

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  LEORON Institute

  Mar 2012 - Jan 2018

  * Primary contact for most senior client representative* Maintain a strong relationship with HR & operations client/partner team.* Strive to anticipate and fulfill clear client/partner needs to ensure long-term contract stability and business growth.* Execute primary relationship with business and key revenue client/partners* Holding and documenting meetings with client/partner with the goal to be informational, fact finding, idea generating and problem solving in an effort to regularly obtain feedback from clients to improve operations.* Attend client staff meetings on a regular basis.* Ensure team members have the tools necessary to complete their jobs * Ensure quality standards are maintained at all times.* Develop budget to deliver profit and service goals, as well as meeting partner expectations.* Ensure employees understand expectations and parameters.* Empower employees to provide excellent customer service.* Emphasize client satisfaction during all departmental meetings and focuses on continuous improvement. Show less My key responsibilities were: leading and prospecting clients, offering them training solutions and products on personal and company level. Managing projects related from the field of Finance, Investment, Procurement, Contracting, Supply Chain, Operations and leadership courses. Being in charge of projects deliverer in many regions: Saudi Arabia, UAE, Ghana, Egypt and etc. Key competencies are: managing the projects from scratch, following up with production department, and finance department to oversee the smooth flow of projects in terms of customization and payment of the same. Being able to deliver the courses with expert trainers and smoothly run and follow up with delegates in order to pass examinations and offer pre, during and after the course assistance Show less

  • Senior Operations Manager

    Jan 2015 - Jan 2018

  • International Training Consultant

    Mar 2012 - Sept 2015
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  مسارات التطور

  Jan 2019 - now

  Operations Manager

  - Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization. - Develop, implement, and maintain quality assurance protocols. - Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. - Ensure operational activities remain on time and within a defined budget - Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes and best practices - Formulate strategic and operational objectives - Examine financial data and use them to improve profitability - Perform quality controls and monitor KPIs - Recruit, train and supervise staff - Find ways to increase quality of customer service Show less

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  Freelance

  Jan 2020 - now

  Freelance Events Professional

  Passionate freelance events professional dedicated to crafting unforgettable experiences. With a keen eye for detail and a knack for seamless execution, I specialize in bringing visions to life and exceeding client expectations.Event Planning & CoordinationVenue Selection & ManagementVendor Negotiation & ManagementBudgeting & Financial ManagementOn-Site Event ManagementGuest Experience Enhancement💼 Previous Clients:I've had the pleasure of working with a diverse range of clients, from corporate entities to non-profit organizations and sports events to create tailored events that leave a lasting impact.📧 Let's Connect:Ready to elevate your next event? Let's collaborate to turn your vision into reality. Reach out to discuss how I can add value to your upcoming projects. Show less