Bryan Medina

Experience

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  Pohanka Acura

  Jul 2008 - Nov 2013

  Sales Inventory Manager

  Expedited dealership sales process & complied with comprehensive ethical standards to meet dealership monthly sales goals. Successful experience in sales, cross-selling, cold calling, and up-selling environment. Maintained documentation for resolutions based on internal issues above company & manufacturer standards. Manage small, multiple projects, and/or portions of large project monitoring systems issue resolutions. Greet/assist customers to identify their needs & expectations in order for complete gratification. Oversaw the activities of workers; hire, train and evaluate new employees to ensure accountability & compliance. Delivered solutions accompanying incoming/outgoing inventory, removal, purchase, transfers, & loss prevention. Researched understanding procedures, rules, & regulations to accomplish specific tasks. Ensured the dealership was on track to meet specific monthly and quarterly financial goals. Engaged in business development & focused on customer questions, comments, & concerns resolving multiple issues. Shadowed a strict work schedule by punctuality & reliability among other team members. Extensive training in leadership, diversity, service assurance, and workplace safety. Show less

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  PNC

  Sept 2013 - Mar 2014

  Financial Consultant

  Resolved complex business/customer service issues by providing & recommending best possible financial solutions. Demonstrated the ability to deal diplomatically and effectively internally/externally with sensitive situations. Processed improvements on business systems transactions within strict guidelines. Audited teller cash drawers with working knowledge of branch systems and processes. Gathered & analyzed financial/document data with research and workflow to draw conclusions. Evaluated budgets, prepared reports for senior management & certified that company policies were in compliance. Justified that workers had the resources to accomplish daily common objectives. Applied research and interpretations of findings to respond to urgent requests for information based on inquiries. Acquired/retained/expanded new & existing bank customer relationships by profiling to discover their needs, closed sales by proactively contacting & meeting customers, asking for referrals, & conducting appointments. Active supervisor when branch manager was absence and/or unavailable. Communicated and/or presenting factual and procedural information clearly, orally, and in writing. Show less

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  Navy Federal Credit Union

  Apr 2014 - now

  Verifies accurate property tax payments are processed in a timely manner by communicating with members and other relevant areas of Real Estate Lending in order to minimize risk, penalty or damage of the property from non-payments and delinquencies. Successfully performs extensive research and investigates discrepancies based on tax payments due to missing or inaccurate disbursements. Drafts correspondences, and memorandum tax bills to deliver important information and documentation to appropriate levels of management, attorneys, brokers, treasurers, assessors, title, and settlement agencies. Enforces compliance with all investor/corporate policies and procedures, as well as, legislative and regulatory requirements for processing actions in a very well planned and organized manner. Show less

  • Property Tax Specialist II

    Feb 2016 - now

  • Account Service Specialist II

    Apr 2014 - Feb 2016