
Manasa Gullapalli
Associate Analyst (Core Talent Services)

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About me
Business Analyst @ VolkSoft | IT Business Analysis | Ex-Deloitte
Education

Timpany Senior Secondary School
-Primary School
Meridian International School Banjara Hills
-High School
St. Francis College for Women
2016 - 2019Bachelors in Management Studies Business Administration and Management, GeneralActivities and Societies: - An active organiser for the Finance and Business Manager rounds of the department's national management fests: Renovatio, Crescentia, Cypher - Volunteered for Astha: Social Outreach Project organized by Aikaarth, an NGO. Visited a local government school to organise classes in English and, by the end of 12 weeks the children were able to perform a complete 5 minute English skit. - BMS offered a wholesome experiential learning of managing and running of a business / organisation.- Our subjects ranged from: Entrepreneurship Development, Organisation Behaviour, Marketing Management, Consumer Behaviour, Human Resources Management to Accounting, Finance and Business Economics.- Elective Subjects: Social Entrepreneurship and Women Entrepreneurship - Learning all my passions combined- Research Project: Big Data in Lending to Bottom of the Pyramid (BoP) Population… Show more - BMS offered a wholesome experiential learning of managing and running of a business / organisation.- Our subjects ranged from: Entrepreneurship Development, Organisation Behaviour, Marketing Management, Consumer Behaviour, Human Resources Management to Accounting, Finance and Business Economics.- Elective Subjects: Social Entrepreneurship and Women Entrepreneurship - Learning all my passions combined- Research Project: Big Data in Lending to Bottom of the Pyramid (BoP) Population (find in attachments)- Assistant Editor for the department's Arista Magazine, B-Hive - Provided articles for all events/talks conducted by the department and worked on assembling the final yearly magazine. Show less
Experience

Deloitte
May 2019 - May 2021Associate Analyst (Core Talent Services)- A sourcing specialist under the technology enabled Profile Based Hiring – Talent Acquisition team of Deloitte - Sole liaison for ‘Enabling Areas/Global’ service lines, produce weekly & periodic reports for all requisitions - Screened the incoming profiles across sources (referrals & job boards) by conducting telephonic interviews and coordinating with stakeholders, recruiters, COE teams- Managed the Principal Partner Managing Directors (PPMD) referrals - Sourced niche skill profiles from all active job boards for the ‘Government and Public Services Industry’ for Deloitte US teams Show less

M&M Brownies
Oct 2020 - Sept 2021Founder | Baker- Merged with the restaurant Slice’d - The Gourmet Pizzeria, Banjara Hills, Hyderabad in December 2021- Successfully launched and operated a home-based brownie business- Managed all aspects of the business, including recipe development, ingredient sourcing, production, packaging, and delivery- Built strong relationships with suppliers and customers, while consistently delivering high-quality products and exceptional customer service- Maintained accurate financial records, including income and expense tracking, to ensure profitability and sustainability Show less

VolkSoft
Jun 2021 - nowBusiness Analyst- VolkSoft offers Loan Management Software to the Finance Sector with a Robust FinTech Lending PlatformMy responsibilities include:- Systematically tracking and analyzing business requirements of clients, resulting in a 70% improvement in client satisfaction by effectively addressing their unique change requests.- Evaluating client-provided technical documents along with the IT and business teams to understand the clients’ specifications and creating Business Requirement Documents (BRDs), resulting in an increase in efficiency, saving valuable hours in the implementation process.- Developing comprehensive functional specifications for software changes by preparing Functional Specific Documents (FSDs), leading to an improvement in process flow and workflow, saving numerous operational costs.- Fostering effective collaboration between clients and, the development and quality assurance teams.- Maintained clear communication and detailed documentation of system changes, leading to an improvement in system functionality, saving in potential miscommunication costs.- Assisting the QA team in drafting release notes and test cases, ensuring all software modifications were effectively communicated and met the clients' needs.- Updated the MicroSure product User Manual with functional and process flow changes, providing precise user documentation, saving in user training costs.- Leading the enhancements division in the product development wing- In charge of the end-to-end implementation of the enhancements and change requests; from accepting/creating the change request to delivery management & billing- Negotiating win-win situations by upholding company ethos and managing the client’s expectations which promoted customer loyalty Show less
Licenses & Certifications
- View certificate

Foundations of User Experience (UX) Design
GoogleJan 2024
Volunteer Experience
Lifetime Volunteer
Issued by The Art of Living
Associated with Manasa GullapalliCampaign Volunteer
Issued by The Akshaya Patra Foundation
Associated with Manasa Gullapalli
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