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Owen Simba Tendai Jaja

Owen Simba Tendai Jaja

Information Technology Support Specialist

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location of Owen Simba Tendai JajaGauteng, South Africa

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  • Timeline

  • About me

    Head of Technical Support for Africa

  • Education

    • Chinhoyi University of Technology

      2013 - 2017
      Bsc (Honours) Information Technology

      Activities and Societies: soccer player

    • Speciss college

      2009 - 2011
      Advanced level Mathematics, Accounting and Business Management

    • Great Zimbabwe University

      2024 - 2025
      Master of Business Administration - MBA Business Administration and Management, General

  • Experience

    • Biltrans Services

      Sept 2015 - Sept 2016
      Information Technology Support Specialist

    • BrightWave Technologies (Pty) Ltd

      Feb 2018 - Oct 2022

      Ensuring that systems/networks runs efficiently without interruption and responsible for monitoring response times, and making recommendations for improvement as well as responsible for managing and coordinating the NOC team. Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware and networks within the organization.Knowledge and experience on Active Directory, DNS, DHCP, networking fundamentals, account management, voice and video conferencing, printers, Office software suites, user setup, and support.

      • NOC Supervisor

        Jan 2019 - Oct 2022

      • IT Technician and Helpdesk support

        Feb 2018 - Dec 2021

      • Azure Infrastructure Intern

        Feb 2018 - Dec 2018

    • Microsoft

      Feb 2018 - Dec 2018
      Microsoft 4Afrika Intern

      Microsoft Azure Infrastructure

    • CommStack

      Aug 2022 - now
      Head of Technical Support

  • Licenses & Certifications